LiveCareer-Resume

salon suite owner resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Results-driven Salon Director with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Creative Business Owner with exceptional background spent in hair industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches.

Experienced Stylist with ten years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to achieve desired outcomes.

Results-focused hairstylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Observant hairstylist skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.

Hardworking hairdresser bringing 10+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.

Skills
  • Coaching and mentoring
  • Employee scheduling
  • Inventory management
  • Budget development
  • Relationship building
  • Employee reviews
  • Staff training/development
  • Budgeting
  • Hair maintenance expert
  • Relationship building and management
  • Trend expert
  • Customer buying habits
  • Customer consultation
  • Marketing familiarity
  • Highlights and lowlights
  • Texturizing services specialist
  • Outstanding Client Retention
  • Marketing Understanding
  • Cosmetology
  • Sales
  • Hairstyling
  • Knowledge of color space theory
  • Detail-orientated
  • [State] Licensed Cosmetologist
  • Strong leader
Education
Mansfield Timberview High School Arlington, TX Expected in High School Diploma : - GPA :
Toni & Guy Hairdressing Academy Carrollton Texas Carrollton, TX, Expected in No Degree : - GPA :
Work History
Harbor Retirement Associates - Salon Suite Owner
Stuart, FL, 09/XXX1 - Current
  • Oversaw daily salon operations and performed general salon tasks.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Maintained daily, monthly and quarterly records of costs and revenue.
  • Arranged for regular maintenance services for all beauty equipment.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Conducted target market research to discover customer needs and analyze competitor trends.


  • Prepared annual budgets with controls to prevent overages.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Organized sales area and work station to showcase products and boost sales.
  • Counted and documented opening and closing cash amounts daily.
  • Resolved guest complaints about service or style.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Distributed business cards outside of salon to generate new business.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Determined appropriate hair treatments based on conditions and textures.
  • Educated customers on products to maximize benefits.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Processed payments, entering sales in register for prompt customer service.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Upheld 24-hour response time to service requests.
  • Utilized best practices theory when selecting vendors and products.
  • Researched and evaluated current and potential products used by service staff.
  • Prepared billings and estimates for customers.
  • Demonstrated thorough knowledge of all salon products and services.
  • Increased revenue through effective customer service and inventory management.
  • Developed loyal following of clients by providing high-quality services.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Offered professional cuts, color services and extensions to salon customers.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Used social media platforms to promote salon and services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Styled hair and makeup for customers for special events and occasions.
Toni & Guy Hairdressing - Salon Director
City, STATE, 03/2017 - 09/XXX1
  • Recruited and hired salon personnel bringing expertise, enthusiasm and talent to business.
  • Conducted employee performance assessments and provided feedback that would help workers reach monthly goals.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Handled employee scheduling and coverage needs during business hours.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Maintained general appointment calendar and set shift schedules.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Mentored salon employees in upselling techniques and tried-and-true marketing methods to enhance service and boost sales opportunities.
  • Maintained client waiting area, ensuring that it was always spotless and neat.
  • Greeted patrons upon arrival at salon and offered cold or hot beverage.
  • Sourced high-quality and trending hair care products for salon, placing orders with suppliers.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Organized promotions to boost retail and sales, achieving and encouraging growth in revenue.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Cross-sold and up-sold new haircare products, increasing earnings
TONI&GUY - Senior Hairdresser
City, STATE, 04/2013 - 09/XXX1
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Organized sales area and work station to showcase products and boost sales.
  • Determined appropriate hair treatments based on conditions and textures.
  • Distributed business cards outside of salon to generate new business.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Resolved guest complaints about service or style.
  • Educated customers on products to maximize benefits.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Counted and documented opening and closing cash amounts daily.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Scheduled client appointments and rearranged individual time slots to meet demand.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Recorded notes for future reference about customer preferences and services delivered.

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Resume Overview

School Attended

  • Mansfield Timberview High School
  • Toni & Guy Hairdressing Academy Carrollton Texas

Job Titles Held:

  • Salon Suite Owner
  • Salon Director
  • Senior Hairdresser

Degrees

  • High School Diploma
  • No Degree

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