Salon Owner resume example with 19+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Driven Salon Owner with a 22 year background in the cosmetology industry. Successful at making recommendations along with promoting loyalty to all clients. Extensive experience in hair cutting, styling, bleaching and coloring various types of hair. Highly motivated professional with many years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively providing Elite services. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals.
Skills
Supervisory abilities
Hair coloring, Extensions, Blow drying, Pin ups
Payment collection and Bank deposits
Scheduling
Inventory Control, Product knowledge
Precise Haircutting & Highlights
Business Operations, Budgeting
Issue resolution
Education
Empire Beauty School - KennesawAtlanta, GA, Expected in 06/2010 ā āAssociate of Arts:Master Cosmetologist - GPA:
Continuing education in Master Cosmetology
Member of Precise Hair Cutting Club
Graduated cum laude
University of The Virgin IslandsCharlotte Amalie, VIExpected in 06/2002 ā āAssociate of Arts:Business Management - GPA:
Certifications
Barbicide Training - 2020
Licensed Master Cosmetologist - 2012-Current
Health & Sanitation Training - 2021
[Area of expertise] License - [Year]
Work History
Jc Penney - Salon Owner Waterbury, CT, 02/2015 - 10/2020
Promoted services and products.
Monitored cleaning methods and chemicals used to verify beauticians adhered to hygiene and safety practices.
Oversaw daily salon operations and performed general salon tasks.
Ordered beauty products and beauty equipment and maintained inventory.
Hired and trained beauticians, as needed.
Boosted sales by developing marketing promotions to strengthen outreach.
Strengthened tracking of information by creating systems for organizing appointments, records and reports.
Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
Reconciled daily sales and financial transaction reports and prepared bank deposits.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
Provided organizational leadership and established business vision to achieve sales, profit, and revenue goals for consignment fashion, perfume, and accessories store.
Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
Stayed abreast of all federal regulations to ensure compliance of organization's processes.
Maintained records for High end Salon production, inventory, income, and expenses.
Set pricing structures according to market analytics and emerging trends.
Grew team with new recruitment strategy, hiring 6 new employees.
Increased sales volume 30% in 3 months and total profit 45%.
Maintained staff records, including work schedules, payroll, and salaries.
Arranged for regular maintenance services for all beauty equipment.
Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Omni Hotels - Salon Manager Houston, TX, 06/2012 - 01/2015
Coached and trained employees to optimize performance and achieve demanding business objectives.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Scheduled employees to maintain adequate coverage during business hours.
Grew repeat client base by 35% through effective marketing and customer service.
Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
Controlled inventory by tracking expenses, purchases and shelf stock.
Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Answered over 50 phone calls and emails per day by taking detailed messages and relaying messages to appropriate personnel.
Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Collaborated with team of 4 manicurists for efficient, high-quality service and 100% customer satisfaction.
Met with customers to discuss upcoming events and style requirements.
Worked to continuously increase salon business through effective sales, service and operations policies.
Marcias Beauty Salon - Salon Assistant City, STATE, 06/1996 - 01/2008
Educated clients on how to maintain healthy hair.
Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Created memorable customer experiences by including special services such as head and neck massages during appointments.
Set appointments for approximately 8 clients per day.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
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