Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Multi-talented Job Title consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

People-oriented Salon Owner with excellent business management, advertising, and supervisory abilities. Strengths include inventorying, appointment scheduling and employee interviewing and hiring. Effective promoting positive, fun and upbeat work environment while helping customers.

Dedicated Salon Owner with over Number years of experience in the beauty industry. Driven and hardworking with broad experience creating, enhancing and developing clients' appearance. Adept at training new stylists and assistants, creating and submitting weekly advertisements and fielding all incoming calls.

Creative Salon Owner with a passion for delivering hair artistry and outstanding customer service. Friendly and versatile with proven sales generation and the ability to build lasting relationships with loyal clientele. Expertise in men's and women’s cuts, hair smoothing and relaxing and hair coloring and color correction.

Committed to meeting big-picture goals by implementing day-to-day improvements while working closely with coworkers to uphold spa and customer service standards of excellence. Great problem-solver and goal-oriented manager.

Meticulous Job Title with Number years of experience in challenging managerial position. Devoted to organization and excellent customer service through streamlining office functions and cutting costs without sacrificing quality. Expert in employee supervision and training teams in Task and Task. Well-versed in effective inventory management and Area of expertise.

Job Title with over Number years of successful experience in Skill and Skill. Recognized consistently for performance excellence and contributions to success in Industry industry. Strengths in Skill and Skill backed by training in Area of study.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Senior Job Title and outstanding performer in Skill and Skill within Industry. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of Type business. Recognized for inspiring management team members to excel and encouraging creative work environments.

  • Relationship development
  • Financial Management
  • Equipment Maintenance
  • Blow drying and styling
  • Highlighting
  • Artistic flair
  • Hair cutting
  • Hand and power tools
  • Strategic Planning
  • Texturing
  • Human resources administration
  • Business growth and retention
Work History
08/2016 to Current
Salon Owner Kroger Tacoma, WA,
  • Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
  • Oversaw daily salon operations and performed general salon tasks.
  • Maintained daily, monthly and quarterly records of costs and revenue.
  • Arranged for regular maintenance services for all beauty equipment.
  • Organized employee shifts and took peak times and seasonality into consideration.
  • Maintained staff records, including work schedules, payroll, and salaries.
09/2010 to 04/2013
Apple Support Xerox Corporation City, STATE,
  • Increased customer satisfaction by resolving Product or Service issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
  • Led Type team in delivery of Type project, resulting in Result.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Transported Product or Service to customer locations Timeframe.
  • Worked with Type customers to understand needs and provide Type service.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Developed team communications and information for Type meetings.
  • Monitored social media and online sources for industry trends.
09/2006 to 09/2009
Cashier Rally’s City, STATE,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Served needs of more than Number customers in busy Type environment.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Educated customers on promotions to enhance sales.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Trained as Job title and provided back-up coverage to provide customers with optimal support.
  • Counted cash in register drawer at beginning and end of shift.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Increased sales Number% by offering advice on purchases and promoting additional products.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Completed manual and machine counts of funds for transactions valued at over $Amount.
  • Prepared and submitted end-of-shift reports using Software.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Efficiently processed new orders, completing Number+ daily transactions with remarkable accuracy.
  • Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Reviewed weekly sales circulars and monitored price changes.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Assisted customers by answering questions and fulfilling requests.
  • Completed sales in excess of $Amount with near-zero error rate using POS system.
  • Assisted customers with special services, account updates and promotional options.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Expected in 05/2009
High School Diploma : Cheerleading/women’s Club/herombie
Henry Clay High School - Lexington, KY
Expected in 01/2014
Cosmetology : Natural Hair, Extentions, Braids, Marketing & Bran
CTE (Textures of Cosmetology) - Lexington,ky,
Expected in 12/2010
Associate of Business Administration: Computer 1 & 2 , Graphic Design 1 & 2
Bcrc - Lexington,ky,

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Resume Overview

School Attended

  • Henry Clay High School
  • CTE (Textures of Cosmetology)
  • Bcrc

Job Titles Held:

  • Salon Owner
  • Apple Support
  • Cashier


  • High School Diploma
  • Cosmetology
  • Associate of Business Administration

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