Salon Manager Salon Receptionist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

High-energy and dependable management professional with demonstrated expertise in guest services, product promotion and employee coaching. Knowledgeable about retail products with excellent sales and service skills. Conscientious and enterprising manager always seeking opportunities to enhance business operations and team productivity. High Quality customer service, administrative and team leadership abilities combined with strong attention to detail, well organized and scheduling expertise. Effectively mediate conflicts to promote team and customer satisfaction. Client-centered Manager with experience in managing the salon and inventory and being a receptionist/assistant to the stylists. Committed to researching latest trends and styles to build and develop loyal client base.

  • Customer Friendly
  • Client satisfaction
  • Detail oriented
  • Organized
  • Training staff
  • Fast learning
  • Experience with booking appointments, customer service, inventory, and opening/closing.
  • Conflict resolution
  • Problem resolving
  • Day-to-day operations
  • Conflict mediation
  • Coordination skills
  • Cash management experience
08/2019 to Current
Salon Manager/Salon Receptionist Ymca Twin Cities Hastings, MN,
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
  • Managed all areas of salon operations, including appearance, performance and sales of products.
  • Scheduled employees and oversaw customer appointment calendar.
  • Revamped inventory processes to align supply levels with projections.
  • Ordered and managed over $2,500 in inventory every month.
  • Trained staff on material handling processes to reduce shipping times.
  • Considered specific product requirements and accessibility when managing and organizing storage areas.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
10/2018 to Current
Volleyball Coach El Pollo Loco Holdings Industry, CA,
  • Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies.
  • Reviewed game tapes of competitor matches to understand strategies and plan approaches.
  • Observed consistent program of stretching and proper conditioning in effort to reduce injuries.
  • Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
  • Checked equipment and monitored common areas to ensure neatness, organization and proper upkeep while remaining vigilant on safety.
  • Organized players' nights and other special events to promote sports program and cultivate positive relations with players, families and local community members.
  • Built strong media and community relationships through positive interaction and communication in support of sports program.
  • Maximized athlete performance by overseeing targeted physical conditioning programs.
  • Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
  • Maintained safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
  • Adhered strictly to rules and regulations of activities department and district.
  • Set clear performance targets and evaluated player and team achievements.
  • Managed entire grade 6th to 12th program, including camps, clinics and Boosters program.
  • Communicated effectively with coaches and fellow athletes, including organizing meetings.
  • Collaborated with other coaches to maintain consistent athletic program.
  • Worked closely in training capacity with fellow student-athletes during off-season.
  • Maintained and updated attendance forms and insurance records.
  • Maintained accurate statistics, records and results of each season.
  • Created and ran up-to-date and relevant drills.
01/2019 to 08/2019
Family Nanny Thomas/Petty Family City, STATE,
  • Regulated children's schedules to balance rest, learning and play.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Coordinated after-school activities and transportation for 4 children for practices and events.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Cooked nutritious meals for family of 3 to promote healthy diet.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Safely transported children to range of extracurricular activities, including all sports camp, tennis and volleyball.
  • Facilitated safe, caring and warm environment for children between ages of 2 and 12 years old to stimulate development.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
03/2018 to 11/2018
Cahsier Chick-Fil-A Inc. City, STATE,
  • Became team leader of Drive-Thru/ Closing
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Received two raises in time of working there
  • Smoothly processed incoming orders, handling over [250] transactions per day with exceptional accuracy.
  • Worked closely with front-end staff to assist customers.
Education and Training
Expected in 05/2019
High School Diploma:
Cherokee Christian High School - Woodstock,GA,

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Resume Strength

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Resume Overview

School Attended
  • Cherokee Christian High School
Job Titles Held:
  • Salon Manager/Salon Receptionist
  • Volleyball Coach
  • Family Nanny
  • Cahsier
  • High School Diploma

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