To obtain a position where I can maximize my management skills, quality assurance, program development, training experience, customer service, and implement the vision of an organization.
Highlights
Accounts receivable professional
Microsoft Word, PowerPoint
Organized.
Friendly
Outgoing
Complex problem solving
Strong communication skills
Expert in customer relations
Excellent managerial techniques
Accomplishments
�
Provided
daily operational review and quality control
�
Achieved
break-even within 6 months. Increased sales and daily quotas.
�
Carried
out market research to increase revenue and services provided
�
Experience
in spheres of inventory control and cashier management
�
Proven
sales analysis and excellent problem solver
�
Revised
and created new effective salon store policies
�
Responsible
for keeping the records of the products, damaged products, sales and
requirements
Experience
07/2011 to 02/2014
Salon Manager/Retail ManagerGold's Gym International, Inc. – Bee Cave, TX,
Results oriented, high-energy, hands-on professional with successful record of increasing sales and accomplishments in coaching and training associates and improving quality assurance and implementing quality controls.
Major strengths include strong leadership, excellent communication skills, competent, strong team player, and attention to detail.
Supervisory skills including hiring, termination; scheduling training, payroll and other administrative tasks.
Provided daily operational review and quality control Supervised day-to-day management (staffing, purchasing, training, cost control, advertising, customer relations and marketing) Achieved break-even within 6 months.
Increased sales and daily quotas.
Carried out market research to increase revenue and services provided Experience in spheres of inventory control and cashier management Proven sales analysis and excellent problem solver Revised and created new effective salon store policies Responsible for keeping the records of the products, damaged products, sales and requirements.
Verified details of transactions, including funds received and total
Suggested process improvements to secure prompt and regular receipts for the organization. Balanced batch summary reports for verification and approval.
Researched and resolved billing and invoice problems. account balances.
07/2010 to 07/2011
BarberNEX Exchange Portsmouth Naval Hospital – City, STATE,
Cut hair of patients, as well military and retired military officials.
To make clients feel comfortable while meeting military regulations standards.
08/2006 to 06/2010
Salon Manager/Retail ManagerNEX Exchange Little Creek – City, STATE,
Manage staff of 13 or more
Manage schedules, payroll, leave, and inventories.
Onsite as well as offsite training.
I received several awards for management training, and salon increase of sales.
Reduced time and costs and increased efficiency by introducing new accounting procedures.
Renegotiated payment terms with dozens of suppliers.
Calculated figures such as discounts, percentage allocations and credits.
Opened and assigned new client accounts.
Conducted month-end balance sheet reviews and reconciled any variances.
Researched and resolved billing and invoice problems.
02/2004 to 07/2006
School Manager/InstructorSuffolk Beauty Academy – City, STATE,
Manage office staff, make schedules, review financial aid and enrollment documents.
Deposit and keep record of schools daily profit.
Hiring and training of staff.
Teaching students state board as well as advanced techniques of cosmetology.
Responsible for the opening and closing of the school daily.
Processed an average of [number] invoices per month for a large-scale organization. Reduced time and costs and increased efficiency by introducing new accounting procedures.
Calculated figures such as discounts, percentage allocations and credits.
Suggested process improvements to secure prompt and regular receipts for the organization.
Coded the general ledger and processed vendor invoice payments.
Conducted month-end balance sheet reviews and reconciled any variances.
Researched and resolved billing and invoice problems.
Education
Expected in 2014
: Sociology/Social Work Mid Atlantic Christian University - Elizabeth City, NC GPA:
Expected in
: Pschology Elizabeth City State University - Elizabeth City, NC GPA:
Expected in 2004
Graduate: Cosmetology
Ward Corner Beauty Academy - Virginia Beach, VA GPA:
Expected in
Certificate of Completion, Performance Management Fundamentals, 2007
Naval Supply Systems Command, Navy Exchange Service Command: - , GPA:
Professional Affiliations
To obtain a position where I can maximize my management skills, quality assurance, program development, training experience, customer service, and implement the vision of an organization.
Additional Information
AWARDS
Bingham Award Honorary Citation, Naval Exchange Little Creek,
2010
Life Saving Award, Naval Exchange Little Creek, 2010
Skills
administrative, advertising, attention to detail, cashier, closing, coaching, excellent communication, cost control, Counseling, clientele, clients, customer relations, Customer satisfaction, Hiring, inventory, inventory control, leadership, management training, market research, marketing, office, PowerPoint, Microsoft Word, payroll, Performance Management, policies, problem solver, profit, purchasing, quality, quality assurance, quality control, receptionist, sales, sales analysis, scheduling, staffing, Supervisory skills, Teaching, team player.
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School Attended
Mid Atlantic Christian University
Elizabeth City State University
Cosmetology
Ward Corner Beauty Academy
Job Titles Held:
Salon Manager/Retail Manager
Barber
Salon Manager/Retail Manager
School Manager/Instructor
Degrees
Graduate
Certificate of Completion, Performance Management Fundamentals, 2007
Naval Supply Systems Command, Navy Exchange Service Command
