Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Capable and Ms. and La.-licensed Stylist bringing over 25 years of Beauty experience and expertise in business management. Top-notch customer service, administrative and team leadership abilities combined with strong attention to detail and scheduling expertise. Effectively mediate conflicts to promote team and customer satisfaction.

Focused Manager with over 10 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Energetic salon professional enthusiastic about helping customers of all backgrounds, genders and ages. Possessing communication and interpersonal strengths, as well as a friendly demeanor and current product knowledge.

Detail-oriented Nursing professional adept at delivering compassionate care to all patients. Excellent track record of meeting academic goals and excelling in clinical placements. Commended for history as hardworking, punctual team-player.

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Ambitious student pursuing Practical Nurse degree eager to contribute developed knowledge in LPN role. Skilled in therapeutic communication and aseptic procedures in clinical settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Care for acute patients with exceptional clinical, interpersonal and time management abilities. Acquiring a license in Ms. and diligent about helping people of all backgrounds with diverse healthcare needs. Top skills in communication, medication administration and wound care.

  • Cleanliness and sanitation
  • Guest relations
  • Recruitment and hiring
  • Experience with hair cutting, coloring, and Installation
  • Samples collection
  • Multi-tasking and prioritization
  • Patient triaging
  • Staff direction and task delegation
  • Healthcare platforms
  • Caring for wounds
  • Regulatory requirements
  • Empathetic and compassionate
  • Rehabilitation techniques
  • Psychotropic medication knowledge
  • Documenting incidents
  • Educating families
  • Tracking symptoms
  • Assisting physicians
  • MS Office
  • Problem resolution
  • Project organization
  • Administrative support
  • Customer service
  • Organization
  • Team building
  • First Aid/CPR
  • Insurance billing
08/2009 to Current Salon Manager Sport Clips | Ladera Ranch, CA,
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Resolved guest complaints.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Supervised all financial transactions related to business, including banking procedures, cash flow and accounting processes.
05/2019 to 01/2020 Deli Associate The Turnip Truck | Nashville, TN,
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
03/2017 to 10/2019 Shift Manager Highmark Inc. | Jacksonville, FL,
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Cross-trained in every store role to maximize operational knowledge.
  • Ran daily reports to assess performance and make proactive adjustments.
01/2001 to 10/2004 Medical Records Specialist Concentra | Concord, CA,
  • Logged all requests for medical records into spreadsheets.
  • Set up patient charts and documented information in various company software.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Managed the day-to-day functions of the office.
  • Managed ICD-9 coding use and training.
  • Maintained electronic medical records for all clients
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Oversaw third-party billing and payment collection.
Education and Training
Expected in 07/2020 Associate of Applied Science | Practical Nursing Pearl River Community College, Poplarville, MS GPA:
Expected in 03/2003 Master of Arts | Cosmetology Vanguard College of Cosmetology A Paul Mitchell Partner School, Slidell, LA GPA:
Expected in 03/2000 GED | Great Onyx Job Corps Center , Mammoth Cave, KY, GPA:
Expected in 03/2000 Associate of Arts | Medical Claims And Billing Great Oynx Job Corps Center , Mammoth Cave, KY, GPA:
  • Inventory - Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware, and utensils.
  • Employee Training - Educated new employees on proper facility procedures and policies, following Montana Proper Food and Beverage Handling policies. Instructed and administered facility menu and policy exam to new employees.
  • Reoriented staff to a new model of corporate culture.
  • Sales and Promotion - Planned and executed promotional events to market services to new clients.
  • Personal Training - Brought greater levels of health to 20+ clients weekly through one-on-one customized personal training.
  • First Aid/CPR

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School Attended

  • Pearl River Community College
  • Vanguard College of Cosmetology A Paul Mitchell Partner School
  • Great Onyx Job Corps Center
  • Great Oynx Job Corps Center

Job Titles Held:

  • Salon Manager
  • Deli Associate
  • Shift Manager
  • Medical Records Specialist


  • Associate of Applied Science
  • Master of Arts
  • GED
  • Associate of Arts

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