LiveCareer-Resume

salon manager resume example with 16 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Focused and diligent Salon Manager with 15 years maintaining seamless business operations. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Skills
  • Guest relations
  • Cleanliness and sanitation
  • Revenue generation
  • Safety awareness
  • Coordination skills
  • Training staff
  • Conflict mediation
  • Recruitment and hiring
  • Day-to-day operations
  • Customer friendly
  • Fast learning
  • Compliance knowledge
  • Client satisfaction
  • Perform well in high-demand, fast-paced environments
Experience
Salon Manager, 12/2017 to Current
RatnerSebastian, FL,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Resolved guest complaints.
  • Expanded business 60-68% each year by developing several marketing and social media strategies.
  • Lead of recruiting in the district, assistant to District Educator in conducting technical evaluations for new hires in the district
  • In charge of on-boarding salon professionals and terminating those that don’t meet standards
Cosmetology Educator, 08/2015 to 12/2017
Ladies & Gentlemen Salon SpaMentor, OH,
  • Prepared course objectives to follow school's curriculum standards established by school and state.
  • Promoted advancement of professional skills for securing certification, employment, leadership development and financial literacy.
  • Evaluated students' performance and issued progress reports.
  • Created appropriate learning environments for students.
  • Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
  • Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
  • Planned and conducted activities for balanced program of instruction, demonstration and work time, providing students with opportunities to observe, question and investigate.
  • Created agendas and communication materials for team meetings.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Started a Student Council that was in charge of wellness to the school and heading up beach cleanups, fundraisers and anything that was beneficial to help the community.
  • Participated in all school fashion shows and events to build student moral and raise money for BCRF and Earth Day.
Owner/Master Stylist, 05/2005 to 12/2017
Ladies & Gentlemen Salon SpaFairlawn, OH,
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
Cosmetology Educator, 01/2010 to 08/2015
Regency Beauty InstituteCity, STATE,
  • Prepared course objectives to follow school's curriculum standards established by school and state.
  • Promoted advancement of professional skills for securing certification, employment, leadership development and financial literacy.
  • Evaluated students' performance and issued progress reports.
  • Created appropriate learning environments for students.
  • Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
  • Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
  • Planned and conducted activities for balanced program of instruction, demonstration and work time, providing students with opportunities to observe, question and investigate.
  • Recognized by management for providing exceptional customer service.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
Education and Training
Cosmetology License: Cosmetology Education, Expected in 05/2005 to Aveda Institute - Clearwater, FL
GPA:
High School Diploma: , Expected in 05/2003 to HB Plant High School - Tampa, FL
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Aveda Institute
  • HB Plant High School

Job Titles Held:

  • Salon Manager
  • Cosmetology Educator
  • Owner/Master Stylist
  • Cosmetology Educator

Degrees

  • Cosmetology License
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: