Salon Manager resume example

Welcomed customers, offering assistance to help find necessary store items.

• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Monitored sales events, added new merchandise and rang up purchases.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Operated cash register, collected payments and provided accurate change.
• Trained new team members in cash register operation, stock procedures and customer service.
• Wiped down counters to remove debris and maintain cleanliness.
• Resolved issues with cash registers, card scanners and printers.
• Properly verified customer identification for alcohol or tobacco purchases.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

• Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise and the stylists needs.
• Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
• Trained and mentored team members to achieve optimal performance .
• Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
• Arranged, shaped, trimmed and colored hair to achieve desired effect.
• Handled guest complaints, maintaining positive salon experience.
• Conducted regular meetings to brief employees about salon's success and announce sales goals.
• Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
• Addressed customer problems quickly and according to service standards.
• During tenure, hired, developed and managed more than 50 staff.
• Managed all areas of salon operations, including appearance, performance and sales of products.
• Enforced safety procedures in accordance with facility policies and government regulations.
• Placed inventory orders, monitored shelf stock,

• Received and routed incoming calls and correspondence to promote timely communication.
• Prepared packages for shipment by generating invoices and setting up courier deliveries.
• Composed, proofread and distributed clean and professional business correspondence and internal team communications.
• Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
• Strictly adhered to confidentiality dictations to safeguard information.
• Retrieved, sorted, copied, and filed all documents and paperwork.
• Created or updated records with new files or information.
• Operated mechanized files to retrieve records.
• Consolidated outdated files to inactive storage, following guidelines and legal requirements.