Salon Manager resume example

• Supervised daily activities and provided assistance to staff.
• Maintained clean, safe and well-organized patient environment.

• Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Worked on Number customers daily while maintaining distinguished cleanliness and organization of work areas.
• Recorded notes for future reference, including customer preferences and services delivered.
• Worked with men, women and children to complete Service on daily basis.
• Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
• Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Assessed customer hair texture, treatment history and desired outcome to determine services required.

• Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
• Inventoried food products and associated materials on Timeframe basis.
• Controlled inventory costs by carefully managing portion control and reducing waste.
• Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
• Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
• Integrated service and team management strategies to boost business profits.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
• Developed special promotions to increase revenues.

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• Directed team of Number deli workers handling $Amount in weekly business.
• Limited portion sizes and used garnishes to control food costs.
• Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
• Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
• Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
• Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
• Educated staff on strategies for handling difficult customers and challenging situations.
• Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
• Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
• Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
• Mentored new sales associates to contribute to store's positive culture.