Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
12/2018 to Current
Salon Manager Smart Style Columbia, MO,
  • Scheduled employees to maintain adequate coverage during business hours.
  • Removed outdated policies and modernized structure.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Met with customers to discuss upcoming events and style requirements.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Oversaw daily operations of salon, including employee performance, facility cleanliness and sales.
  • Managed all aspects of business finance, including cash flow, business transactions, banking and accounting processes.
  • Consistently received positive feedback from guests on performance reviews.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
  • Maintained organization of salon and cleanliness of each station through Action and Action.
  • Handled employee scheduling and coverage needs during business hours.
10/2020 to 12/2020
School Care Team Member Jo-Ann Fabrics Waco, TX,
  • Supervised daily activities and provided assistance to staff.
  • Maintained clean, safe and well-organized patient environment.
05/2014 to 06/2018
Stylist Safeway Anchor Baptist Church, NE,
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Worked on Number customers daily while maintaining distinguished cleanliness and organization of work areas.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Worked with men, women and children to complete Service on daily basis.
  • Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
05/1995 to 10/2017
Deli Manager PDQ Gas Station City, STATE,
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Inventoried food products and associated materials on Timeframe basis.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Integrated service and team management strategies to boost business profits.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Developed special promotions to increase revenues.

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  • Directed team of Number deli workers handling $Amount in weekly business.
  • Limited portion sizes and used garnishes to control food costs.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Mentored new sales associates to contribute to store's positive culture.
Expected in 01/1998
State License : Cosmetology
Capri College - Madison Wi,

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School Attended

  • Capri College

Job Titles Held:

  • Salon Manager
  • School Care Team Member
  • Stylist
  • Deli Manager


  • State License

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