Reliable Customer Service Representative with extensive track record in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Attentive to customer needs and ready to break down technical problems to develop effective solutions. Competent in listening to customer needs, meeting quality standards and staying current on product and service updates. Experienced in managing paperwork, collecting payments and dispatching. Highly empathetic and supportive team player. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty.
Partner with the Habitat for Humanity. Over 1000 hours of Volunteer work.
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