Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I have had tremendous opportunities, in the world of business. I have procured purchases from around the globe. I was forced to work through language and cultural barriers. I have served in many capacities,business,political and community. I enjoy interpersonal relationships with a concentration on success. I have so much to offer after successfully, completing 30 years of work and always striving to become being better in business!

Skills
  • Purchasing goods from International and local vendors
  • Building great community relationships and business to business
  • Great time management
  • Team Collaboration
  • Household Management
  • Vendor Relations
  • Training Staff
  • Revenue Generation
Experience
06/2017 to Current Salon Director Harbor Retirement Associates | Naperville, IL,

My role as Salon Director included many different roles. Identifying potential vendors to provide various products that bring quality to our offered services. The day to day operations of the salon, such as staffing, bill payment, inventory, office supplies, ordering prior to need. Developing relationship with International and local manufacturers to create signature products for the salon. As a SD, increasing the client base, attracting new clients and maintaining current clients is my priority's work with artist to build a better business, by teaching the essentials of great presentation and service. I am constantly creating an aura thru fragrances and flowers to create an unforgettable experience.

03/2015 to 02/2016 Marketing Director John Wiley & Sons, Inc. | North Kingstown, RI,

As

  • Facilitated meetings and training sessions on and off-site.
  • Coordinated and designed marketing emails to support campaign activity.
  • Developed brand marketing plan strategies to increase brand awareness.
  • Tracked analytics for social channels, web traffic and email campaigns.
  • Delivered administrative support services to improve marketing efforts.
  • Designed and coordinated brochures, fliers and direct mail pieces.
  • Reviewed content from writers and research team prior to publication.
  • Organized marketing initiatives through internal and external channels to coordinate deliverables and meet deadlines.
  • Proposed internal and external ideas and initiatives to help promote general awareness of company brand.
  • Tracked product line sales and costs by analyzing sales, expenses and new business data.
03/2008 to 07/2014 Celebrity Personal Assistant NDA | City, STATE,
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Updated company websites, accounts and social media outlets to promote marketing and brand awareness.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Organized work projects around client's house.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Generated reports to support executive presentations with quantitative data metrics.
  • Managed household inventory and maintenance schedules.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Maintained clerical correspondence via email and phone.
  • Attended team meetings to support interests of office and executive leadership.
  • Made travel arrangements for employee trips and conferences.
  • Prioritized and led project organization, keeping track of deadlines and corresponding with team members.
  • Prepared payroll documents and maintained databases for financial offices.
  • Restocked office and break room supplies and made appropriate equipment orders.
  • Made company travel arrangements by booking hotels, flights and reservations.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Cared for family pets, feeding and walking animals several times per day.
  • Worked closely with high-profile clients to provide one-on-one administrative support.
  • Performed various clerical tasks and organized office areas to promote productivity.
  • Checked mail, shopped for groceries and handled bill payments.
  • Contacted service providers to address and correct billing or service issues.
  • Completed purchases and errands for parties or anniversary celebrations.
  • Maintained complex schedules and arranged appointments.
  • Completed basic administrative work and managed household accounts.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Traveled with client to take notes and dictation at meetings.
01/2000 to 04/2002 Celebrity Stylist BET/Viacom | City, STATE,
  • Kept work area clean and neat to stay productive.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Collected payment from customers and scheduled next appointments.
  • Greeted each client and asked questions to determine fashion needs.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Suggested styles and treatments based on clients' needs and appearances.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Provided comprehensive hair treatments for various types of hair.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Drove retail sales through salon product and service promotion, making specific client recommendations.
  • Collaborated with clients to increase profile and status through successful styling.
  • Maintained distinct cleanliness of work and shared areas while serving.
  • Cut and styled natural, artificial, colored or textured hair.
  • Scheduled appointments for customers using internal software system.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Beautified customers by performing facials and waxing.
  • Communicated with clients about haircare needs and suggested appropriate products to increase sales by 60%.
  • Prepare client for TV appearances and photo session.
  • Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
  • Kept detailed records of client payments to maintain 100% accuracy in daily finances.
  • Closely monitored customer satisfaction while completing follow-up, resulting in 95% customer satisfaction rate.
  • Integrated new and trending techniques to serve customer needs and diversify offerings.
  • Readied items for photo shoots by removing tags, buffing surfaces and arranging layouts.
Education and Training
Expected in 01/2019 Certification | Community Emergency Response John Hopkins, Baltimore, MD, GPA:
Expected in 05/1985 Cosmetology | Cosmetology Lanham Beauty College, Lanham, MD, GPA:
Expected in 02/1982 Associate of Arts | Medical Laboratory Technology Georgetown School of Science & Arts, Washington, DC, GPA:
Expected in | Nuclear Medicine Technology Prince George's Community College, Upper Marlboro, MD GPA:

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Resume Overview

School Attended

  • John Hopkins
  • Lanham Beauty College
  • Georgetown School of Science & Arts
  • Prince George's Community College

Job Titles Held:

  • Salon Director
  • Marketing Director
  • Celebrity Personal Assistant
  • Celebrity Stylist

Degrees

  • Certification
  • Cosmetology
  • Associate of Arts
  • Some College (No Degree)

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