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salon director resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Caring and compassionate to engaging residents and promoting positive experiences. Eager to build a high-quality program filled with interesting and fun activities. Highly organized and goal-oriented team player with a diplomatic nature and energetic approach. Results-focused with strength in communicating with others. Proactive leader with strengths in communication and collaboration. Proficient in leveraging psychology and hospitality knowledge to promote a great work environment. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Multi-tasking Salon Director offering excellent employee coaching and mentoring capabilities. Energetic individual handles customer issues with poise and composure. Excellent record of budget management, revenue improvement and retention.

Skills
  • Customer Service
  • Cleaning
  • Organizational Skills
  • Training & Development
  • Teaching
  • Resident engagement
  • Group facilitation
  • Documentation skills
  • Calendar management
  • Activity coordination
  • Facilities maintenance
  • Team building
  • Inventory Control Processes
  • Client Needs Assessment
  • Customer Feedback
  • Maintaining Clean Work Areas
  • Interpersonal and Verbal Communication
Experience
Salon Director, 05/2022 - Current
Harbor Retirement Associates Wildwood, FL,
  • Conducted employee performance assessments and provided feedback that would help workers reach monthly goals.
  • Mentored salon employees in upselling techniques and tried-and-true marketing methods to enhance service and boost sales opportunities.
  • Worked to continuously increase salon business through effective sales, service and operations policies.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
  • Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Assistant Store Manager, 11/2020 - 05/2022
Blain Supply, Inc. Platteville, WI,
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Receptionist Administrator, 10/2019 - 07/2020
Azria Health Olathe, KS,
  • Handled diverse needs for clients in-person, by phone or through email.
  • Maintained office supply inventory and placed orders to meet demand.
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity.
  • Received parcels, routed mail and opened packages for staff.
  • Managed office cleaning and sanitizing to comply with infection control protocols.
Director of Activities, 05/2019 - 07/2020
Oak Park Place Assisted Living City, STATE,
  • Worked as an activities director at this wonderful assisted living/memory care facility
  • Consulted with staff and other professionals to discuss activities.
  • Maintained records of activities and analyzed feedback from participants.
  • Designed programs to encourage entertainment, relaxation, socialization and fulfillment for [Business Name].
  • Interacted with patients and families by addressing questions and concerns.
Education and Training
Bachelor of Science: Cognitive Psychology, Expected in 05/2022
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University of Wisconsin - La Crosse - La Crosse, WI
GPA:
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Certifications and Licenses Fire Safety: , Expected in
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GPA:
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GPA: 3

: , Expected in
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Wauwatosa West High School - Wauwatosa, WI
GPA:
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: , Expected in
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Additional Information
  • Authorized to work in the US for any employer
  • Awards , National Honors September 2017 For being a student above 3.5 and higher GPA throughout highschool Honor Student

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Resume Overview

School Attended

  • University of Wisconsin - La Crosse
  • Wauwatosa West High School

Job Titles Held:

  • Salon Director
  • Assistant Store Manager
  • Receptionist Administrator
  • Director of Activities

Degrees

  • Bachelor of Science
  • Certifications and Licenses Fire Safety

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