- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Caring and compassionate to engaging residents and promoting positive experiences. Eager to build a high-quality program filled with interesting and fun activities. Highly organized and goal-oriented team player with a diplomatic nature and energetic approach. Results-focused with strength in communicating with others. Proactive leader with strengths in communication and collaboration. Proficient in leveraging psychology and hospitality knowledge to promote a great work environment. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Multi-tasking Salon Director offering excellent employee coaching and mentoring capabilities. Energetic individual handles customer issues with poise and composure. Excellent record of budget management, revenue improvement and retention.
- Customer Service
- Cleaning
- Organizational Skills
- Training & Development
- Teaching
- Resident engagement
- Group facilitation
- Documentation skills
- Calendar management
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- Activity coordination
- Facilities maintenance
- Team building
- Inventory Control Processes
- Client Needs Assessment
- Customer Feedback
- Maintaining Clean Work Areas
- Interpersonal and Verbal Communication
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Salon Director, 05/2022 - Current
Harbor Retirement Associates – Wildwood, FL,
- Conducted employee performance assessments and provided feedback that would help workers reach monthly goals.
- Mentored salon employees in upselling techniques and tried-and-true marketing methods to enhance service and boost sales opportunities.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Scheduled employees to maintain adequate coverage during business hours.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
- Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Assistant Store Manager, 11/2020 - 05/2022
Blain Supply, Inc. – Platteville, WI,
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Receptionist Administrator, 10/2019 - 07/2020
Azria Health – Olathe, KS,
- Handled diverse needs for clients in-person, by phone or through email.
- Maintained office supply inventory and placed orders to meet demand.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Received parcels, routed mail and opened packages for staff.
- Managed office cleaning and sanitizing to comply with infection control protocols.
Director of Activities, 05/2019 - 07/2020
Oak Park Place Assisted Living – City, STATE,
- Worked as an activities director at this wonderful assisted living/memory care facility
- Consulted with staff and other professionals to discuss activities.
- Maintained records of activities and analyzed feedback from participants.
- Designed programs to encourage entertainment, relaxation, socialization and fulfillment for [Business Name].
- Interacted with patients and families by addressing questions and concerns.
Bachelor of Science: Cognitive Psychology, Expected in 05/2022
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University of Wisconsin - La Crosse - La Crosse, WI
GPA:
Certifications and Licenses
Fire Safety: , Expected in
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- ,
GPA:
GPA: 3
: , Expected in
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Wauwatosa West High School - Wauwatosa, WI
GPA:
: , Expected in
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- ,
GPA:
- Authorized to work in the US for any employer
- Awards
, National Honors
September 2017
For being a student above 3.5 and higher GPA throughout highschool
Honor Student
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