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Salon Coordinator Person Assistant Resume Example

Resume Score: 90%

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SALON COORDINATOR PERSON ASSISTANT
Career Overview
  • I am seeking a Position that would capitalize on my skills in the Customer Service Industry.
  • I have a background in Buying and I am skilled with several Sales, Customer Service, and Computer Programs (Office, Excel, Devo, PowerPoint, and Express, Irma, Irma slim).
  • I am a Fast Worker and excel at Multitasking.
  • I am Passionate and Excited to explore a new working environment.
  • I am confident I would make a great addition to you Team.
Core Strengths
  • Strong organizational skills
  • Courteous demeanor
  • Seasoned in conflict resolution
  • Energetic work attitude
  • Large cash/check deposits expert
  • Fashion knowledge
  • Opening/closing procedures
  • Store maintenance ability
  • Inventory control familiarity
  • Top sales performer
  • Telephone inquiries specialist
  • Customer service expert
  • Visual merchandising proficiency
  • Sharp problem solver
Accomplishments

Sales 

  • Consistently generated additional revenue through skilled sales techniques.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience
Salon Coordinator Person AssistantAug 2014 to Current
Company Name - City, State
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Organized weekly sales reports for the sales department to track product success.
  • Trained 3 new employees quarterly.
  • Created new processes and systems for increasing customer service satisfaction.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Computed accurate sales prices for purchase transactions.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Generated sales and inventory reports in Excel with data from a variety of sources.
  • Designed and suggested new display ideas to improve accessibility to merchandise.
  • Expressed appreciation and invited customers to return to the store.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Accurately logged all daily shipping and receiving orders.
  • Managed cash stock and inventory balances accurately.
  • Assisted customers in finding out-of-stock items.
  • Regularly sought opportunities to up sell and add on additional merchandise.
  • Stocked and rotated inventory regularly.
  • Organized the store by returning all merchandise to its proper place.
  • Processed merchandise returns and exchanges.

Certified Jet Bridge Trainer and Customer Service RepresentativeJun 2014 to Sep 2014
Company Name - City, State
  • Managed quality communication, customer support and product representation for each client.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Followed FTA Guildline
  • Gave Special Care for those with Disablities.
  • Resolved product/policy issues and shared benefits of new technology.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Compiled weekly monetary reports and records for store managers.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Trained all new United Employee on how the Drive the Jet Bridge and was responsible for accurate record keeping.
Certified Trainer, Server Captain, and BartenderMar 2013 to Jun 2014
Company Name - City, State
  • Trained 10-15 new employees quarterly.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Computed accurate sales prices for purchase transactions.
  • Managed quality communication, customer support and product representation for each client.
  • Attended local, regional and national trade shows for product development training as defined by territory needs.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Regularly sought opportunities to up sell and add on additional merchandise.
  • Comprehensive Product Knowledge with a Focus on Presentation
  • Mastered the Art of Lobster and Crab Table side Cracking and Decanting Service's.
  • Server Captain for Weddings and Sign Maker for Brunch.
Server and BartenderJul 2012 to Mar 2013
Company Name - City, State
  • Managed quality communication, customer support and product representation for each client.
  • Assisted customers with store and product complaints.
  • Managed cash stock and inventory balances accurately.
  • Regularly sought opportunities to up sell and add on additional merchandise.
  • Communicated all merchandise needs or issues to appropriate supervisors.
  • Performed store opening duties, including cleaning, food preparation and checking all equipment for proper functioning.



Server and BartenderFeb 2010 to Jul 2012
Company Name - City, State
  • Performed store opening duties, including cleaning and checking all equipment for proper functioning.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Successfully interacted with customers and retail buyers to expedite orders.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Managed quality communication, customer support and product representation for each client.
  • Expressed appreciation and invited customers to return to the store.
  • Ranked as most effective department sales representative in the local region (had highest sales for gift card contests and food and beverage contests).
Specialty Team MemberNov 2005 to Sep 2009
Company Name - City, State
  • Organized weekly sales reports for the sales department to track product success.
  • Created new processes and systems for increasing customer service satisfaction.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
  • Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
  • Accurately logged all daily shipping and receiving orders.
  • Increased store sales by upselling merchandise.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Regularly sought opportunities to up sell and add on additional merchandise.
  • Stocked and rotated inventory regularly.
  • Buyer Representative for Achatz Pie Company.
  • Team Member Advisory Group Representative.
  • Green Team Representative.
  • Safety Team Representative.
Educational Background
Associate of Arts, Vocal Performance2003Grand Rapids Community College - City, State
  • International Student Union Member.
  • Winner The Grand Rapids Community College Music Trust Scholarship.
  • Performed in College Choir and Shades of Blue.
High School Diploma2000New Century Montessori - City, State

Student body government representative

Member of Choir, Band, Orchestra, and School Musicals.

First Graduating Class from the first Public Montessori High School in the Country.

Graduated with Honors

Awarded the Senior Choir Award of Excellence.

Skills
Customer Relations, Customer Service, Customer Assistance, Designing, Focus, Inventory, Marketing, Multitasking, Rapport, Receiving, Receptionist, Safety, Sales, Supervisor, Phones, Trainer
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Grand Rapids Community College
  • New Century Montessori

Job Titles Held:

  • Salon Coordinator Person Assistant
  • Certified Jet Bridge Trainer and Customer Service Representative
  • Certified Trainer, Server Captain, and Bartender
  • Server and Bartender
  • Specialty Team Member

Degrees

  • Associate of Arts , Vocal Performance 2003
    High School Diploma 2000

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