Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Health Administration student pursuing Associates degree, seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success.

Skills
  • Reliable and trustworthy
  • Several years of extensive customer service and management experience
  • Cleanliness and sanitation
  • Client satisfaction
  • Fast learning
  • Problem resolving
  • Vendor relations
  • Recruitment and hiring
  • Compliance knowledge
  • Revenue generation
  • Conflict mediation
  • Day-to-day operations
  • Loss prevention
  • Guest relations
  • Menu developing
  • Safety awareness
  • Cash management experience
  • Perform well in high-demand, fast-paced environments
  • Customer friendly
  • Coordination skills
  • Training staff
  • Data entry documentation
  • Cash deposit preparation
  • Accounting skills
  • Microsoft
  • AR/AP
  • Patient safety
  • Patient relations
  • Personnel management
  • Critical thinking
Experience
Salon Coordinator and Assistant Manager, 08/2015 - 11/2016
John Varvatos Enterprises, Inc. Cabazon, CA,
  • Greeted guests and made them feel comfortable while they waited for their appointment.
  • Took care of scheduling appointments in person or phone according to guests preferences.
  • Handled the high call volume as well as the callbacks to ensure guest were happy with their experienc.
  • Oversaw daily operations and equipment cleanliness to meet health, hygiene and safety requirements and customer expectations.
  • Supervised employees, guided staff and oversaw opening and closing of business day with keyholder duties.
  • Documented daily cash flow, created financial statements and prepared bank deposits to oversee accounting functions.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
  • Addressed customer problems quickly and according to service standards.
  • Resolved guest complaints.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
Salon Coordinator and Assistant Manager, 08/2014 - 07/2015
Summit Midstream Partners, Llc Epping, ND,
  • Managed the calls and scheduled appointments, cashed out clients, and sold and maintained inventory.
  • Opened and closed the establishment and set the alarms as well as reconciled the days financially and stored money in the safe for deposits.
  • Ran errands for the stylists if needed as well as ordered, purchased and picked up supplies for services as needed.
  • Assisted customers by providing excellent service, answering questions and resolving problems.
  • Trained and coached staff on front desk duties to ring up customers, apply discounts or gift cards and maintain customer satisfaction.
  • Recruited, interviewed and hired qualified employees to provide stellar service.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Addressed customer problems quickly and according to service standards.
  • Resolved guest complaints.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
General Manager, 10/2012 - 02/2014
Everyday Gyro City, STATE,
  • Took care of every aspect of the house both front and back.
  • Directed and scheduled the staff, cooked and open the restaurant, ordered and maintained all produce.
  • Took care of safe, register and deposits as well as closing and opening duties such as cleaning and setting alarms.
  • Prepped and cooked all items of the menu according to restaurant and food handlers guidelines.
  • Delivered exceptional client experiences through hands-on leadership.
  • Built and maintained loyal, long-term customer relationships through effective customer service.
Office Manager, 03/2011 - 08/2013
Saucedo Brothers City, STATE,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Directed and oversaw office personnel activities.
Education and Training
Associate of Applied Science: Health Administration, Expected in 12/2021
-
Southwest University At El Paso - El Paso, TX
GPA:
High School Diploma: , Expected in 05/2006
-
Westview High School - Avondale, AZ
GPA:
Languages
Spanish :
Native/ Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • Southwest University At El Paso
  • Westview High School

Job Titles Held:

  • Salon Coordinator and Assistant Manager
  • Salon Coordinator and Assistant Manager
  • General Manager
  • Office Manager

Degrees

  • Associate of Applied Science
  • High School Diploma

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