LiveCareer-Resume

salon coordinator resume example with 5 years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5 (555) 432-1000, resumesample@example.com
Professional Summary

I previously was a young entrepreneur working for myself but truly feel my passion is working in the salon environment. I currently and in my previous jobs have worked as a dedicated Salon Coordinator specializing in customer service and sales. I have a talent for satisfying all types of clients with knowledgeable and friendly service. I am highly effective at increasing sales and referrals, and am neat and professional at all times. I am very trustworthy and highly capable of opening and closing any business independently.

Skills
  • Time Management
  • Proficient in Microsoft Office and can quickly adapt to different business softwares
  • Problem Resolution
  • Team Management
  • Excellent Customer Service
  • Organization
  • Nail Preparation
  • Pedicures
  • Sanitation Procedures
  • Verbal and Written Communication
  • Relationship/team building
  • Commitment to quality and service
Work History
05/2020 to Current Salon Coordinator Salon Patrick | Aurora, OH,
  • Greeted patrons upon arrival at salon, offering prompt, courteous service.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Maintained client waiting area, ensuring that it was kept clean at all times.
  • Upsold salon products and services to customers through effective communication and successful marketing methods.
  • Handled all payments and refunds, making sure that charges and correct tax were applied.
  • Scheduled appointments by phone, email and in person and recommended additional services.
  • Managed all aspects of business finance, including cash flow, business transactions, banking and accounting processes.
  • Controlled inventory by tracking expenses, purchases and shelf stock.
  • Maintained excellent customer service standards to win customer loyalty and retention and build customer base.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
04/2019 to 04/2020 Nail Technician Marcus Corporation | Columbus, OH,
  • Designed individualized care programs for numerous repeat customers.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 5 daily customers.
  • Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
  • Maintained master appointment calendar covering all customer visits, employee schedules and special events.
  • Recorded weekly supply and inventory needs and made regular orders.
  • Grew repeat client base through effective marketing and customer service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked with numerous customers to understand needs and provide efficient service.
  • Handled dozens of calls per day to address customer inquiries and concerns.
08/2017 to 12/2017 Salon Coordinator Salon Patrick | Aurora, OH,
  • Upsold salon products and services to customers through effective communication and successful marketing methods.
  • Greeted patrons upon arrival at salon, offering prompt, courteous service.
  • Managed salon's master calendar, including customer appointments, employee schedules and special events.
  • Handled all payments and refunds, making sure that charges and correct tax were applied.
  • Maintained client waiting area, ensuring that it was kept clean at all times.
  • Scheduled appointments by phone, email and in person and recommended additional services.
  • Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes.
  • Worked with numerous customers to understand needs and provide excellent service.
  • Handled dozens of calls per day to address customer inquiries and concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Entered customer demographic and preference data on salon computer database.
  • Processed guest credit card information for salon services.
  • Transported soiled linens to the laundry facilities.
  • Cleaned spa according to State of Kansas safety and sanitary regulations.
  • Restocked linen and laundry in all areas of the spa.
04/2015 to 08/2017 Salon Coordinator Salon Patrick | Aurora, OH,
  • Upsold salon products and services to customers through effective communication and successful marketing methods.
  • Greeted patrons upon arrival at salon, offering prompt, courteous service.
  • Managed salon's master calendar, including customer appointments, employee schedules and special events.
  • Handled all payments and refunds, making sure that charges and correct tax were applied.
  • Maintained client waiting area, ensuring that it was kept clean at all times.
  • Scheduled appointments by phone, email and in person and recommended additional services.
  • Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes.
  • Worked with numerous customers to understand needs and provide excellent service.
  • Handled dozens of calls per day to address customer inquiries and concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Entered customer demographic and preference data on salon computer database.
  • Processed guest credit card information for salon services.
  • Cleaned spa according to State of Kansas safety and sanitary regulations.
Education
Expected in 12/2019 Associate of Arts | Wichita State University, Wichita, KS GPA:
Expected in 07/2018 Nail Technician License | Crave Beauty Academy, Wichita, KS GPA:
Expected in 05/2015 High School Diploma | Valley Center High School, Valley Center, KS GPA:

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Resume Overview

School Attended

  • Wichita State University
  • Crave Beauty Academy
  • Valley Center High School

Job Titles Held:

  • Salon Coordinator
  • Nail Technician
  • Salon Coordinator
  • Salon Coordinator

Degrees

  • Associate of Arts
  • Nail Technician License
  • High School Diploma

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