Diligent and focused college student who is pursuing a degree in Business Management with a minor in interior design. Posses strong interpersonal skills and communicational skills as well as extremely organized tendencies. Well versed in customer satisfaction and solving problems both quickly and efficiently.Ā
Skills
Quick problem solver
Thrives in fast-paced environment
Committed team player
Courteous, professional demeanor
Flexible schedule capability
Up-selling capability
Proficient in customer service
Quick learner
Strong client relations
Proficient in cash management
Education
Del Norte High School4s Ranch, Expected in 2014 ā āHigh School Diploma: - GPA:
Mesa CollegeKearny Mesa, Expected in Current ā āAssociate of Science:Interior Design - GPA:
Work History
Harbor Retirement Associates - Salon Consultant Rock Hill, , 02/2015 - 11/2015
Consulted with clients to determine tanning and spa preference to meet overall Ā goals.
Assisted clients with different options regarding products and services by asking open ended questions.
Recommended proper products and services for each client.
Top sales multiple months in a row.
Conducted store inventories daily.
Provided an elevated customer experience to generate a loyal clientĆØle
Answered an average of 10 calls per day by addressing customer inquiries, solving problems and providing new product information.
Excela Health - Eyelash Stylist Youngwood, PA, 11/2015 - Current
Maintained expert knowledge and awareness of appointment availability.
Assessed customer needs and gave advice about eyelash extension style options for each individuals preference.
Educated clients about products and self-maintenance for healthy extensions.
Provided each client with a relaxing and relatable experience to ensure their return.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Brigantine Restaurants - Hostess City, , 03/2016 - Current
Provided friendly and attentive service.
Inventoried and restocked items throughout day.
Effectively listened to, understood and clarified guest concerns and issues.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
Delivered quality service by providing a warm and welcoming environment.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Received frequent customer compliments for going above and beyond normal duties.
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