Sales Representative accomplished in Automobile Sales, 25+ year career history marked by numerous sales awards. Finance Manager with 4-year track record of success. Auto Dealership General Manager 2 year track record of success. Sales Manager 4-year track record of success.
Greeted store customers promptly and responded to questions with knowledgeable
service. Completed documentation for product and service sales. Maintained productive relationships with existing customers through exceptional follow-up after sales. Generated high volume of referrals. Updated database with customer and sales information. The only sales associate to ever achieve $1,000,000 gross profit in a single year. Salesman of the Year Award 2015, 2014, 2013, and 2012.
Achieved 130% of quota within the first year as Store Manager. Hired and trained all sales staff. Averaged $1300 PVR in the Finance Dept. Trained the Finance Managers on how to increase the PVR by using the menu 100% of the time on every customer, and by adhering to a tried-and-true F&I process, and by making a quality presentation to each customer.
Hired and trained all sales staff for new store location. Created and directed sales team training and development programs. Maintained friendly and professional customer interactions. Resolved an average of 30 customer complaints per month regarding sales and service.
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