Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Creative problem solver
Strong client relations
Floor set design expertise
Strategic sales knowledge
Credit card processing
Staff training and development
Strong work ethic
Sales Support Generalist , 11/2015
to Current Victoria's Secret & PINK – Fort Wayne, Indiana,
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
to 01/2016 Burlington Coat Factory – Fort Wayne, Indiana,
Trained new cashiers on procedures, customer service and sales techniques.
Built long-term customer relationships and advised customers on purchases and promotions.
Provided ongoing guest service, including giving fashion advice.
to 09/2014 Rescare Homecare – Fort Wayne, Indiana,
Delivered in-home care to disabled adults.
Maintained daily records of adults individual activities, behaviors, meals and naps.
Reported parent complaints and comments to managers.
Assisted in the maintenance of medical paper work and/or electronic medical record (filing, Reports, test results, home care forms).
High School Diploma: 2010 R.Nelson Snider High School - 4600 Fairlawn Pass,
Fort Wayne IN 46815