As a dedicated, Seasoned Customer Service and Junior Financial trainee I bring an analytical customer service focused approach to my diverse roles. I am passionate about processes and have strived to perfect sales goals, both personal and company wide. This has resulted in achieving $30,000 in revenue in one month with my most recent venture Alan's Bike Shop. My six year dedication and work ethic with Abercrombie and Fitch helped turn around sales which created opportunity to managing a corporate location. My drive and team leadership drove $2.6 million in Year End Sales resulting in a $500,000 increase from previous year (totaling $130,000 in one day). I had exceeded personal goals and maximized the profit margin. Having a Military background, it groomed me for some of my biggest leadership role opportunities such as Abercrombie and Fitch. I have been assessed by management as a Strategic, Innovative, Super Achiever with a Capacity to Learn very quickly and accurately.
Innovative Analytical Solutions
Cost Reduction Interest
Achieved $30,000 in revenue in
one month with a small business by really paying attention to the pulse of what sells.
Dedication and work ethic created by years of personal experience and growth through new opportunity and personal drive, resulting in managing a corporate
Drove $2.6 million in Year End Sales resulting in a $500,000 increase from
previous year (totaling $130,000 in one day)
Accumulated $300,000.00 for a small business within a six month period
while the industry was down 20% in sales
Developed/implemented New Protocols Successfully Protecting
Marines during Combat
Promoted to management in multiple departments, ending in a management position of my several roles during the years
ALAN'S BIKE SHOP ISALES SPECIALIST/MECHANIC I
Achieved personal sales goals, surpassing Year to Date by 99%
Responsible for Daily Sales Reports/ Safety Deposits
During a 6-month period, brought $300,000 in sales all while ensuring customer satisfaction.
UNITED STATES MARINE CORPS ISECURITY SPECIALIST I
Managed 20 Marines at any given time while ensuring the safety, security, and well-being while also completing objectives and missions with a Secret security clearance
Protected nearly $1 billion worth of highly classified material and equipment constantly while also developing procedures to reduce damages and save the government and tax payer's money
Expertise in satellite communications, transport, and continuous training in security.
ASSISTANT STORE MANAGER/MODEL I ABERCROMBIE & FITCH I
Processed priority shipment with 100% accuracy
Utilized stocking and floor procedures, achieving $2.6 million, beating lasts year's previous $500,000
Coordinating flow of merchandise from the stockroom/ out to the sales floor keeping consistent flow of inventory available for customers.
ALBERTSON'S LLCASSISTANT FUEL MANAGER I
Responsible for ordering/maintaining $100,000 worth of inventory for fuel centers
Conducting administrative work which included Customer Relations, Daily Operation and Function of Fuel Center: handling vendors, carriers, and bank deposits as well as operating the safe
First Experience in driving sales up, which helped company heal after bankruptcy
Provided homeless with a warm meal and helped hand out food on Thanksgiving.
2009 Brother Benno's (Marine Corps)
Collected toys for underprivileged children contributing to the Toys 4 Tots program - 2010 Wal-Mart (Marine Corps) Volunteered twice for 7 month deployments for disaster aid to help other countries with natural disaster relief - 2008.2010 (Marine Corps) [Resulted in a Humanitarian Service Medal].
Gateway High SchoolUSAHigh School DiplomaEarly Graduation
T.H. Pickens Technical CollegeBachelor of Arts: AutomotiveWelding Automotive Repair
Administrative/Clerical-Type 75 words per minute with 90% accuracy, Customer Relations/Satisfaction- Award winning customer service resulting in promotion to management
Management People/Processes-Proven record of increasing sales and team hype
Expert in Microsoft Office Excel (Financial Reports, Data Entry)
Aptitude to learn new programs, implement new processes and create new strategy
Purple Heart Medal (2)
Navy & Marine Corps Achievement Medal (3)
1 with Valor Good Conduct Medal
Afghanistan Campaign Medal (2)
Iraq Campaign Medal (3)
Humanitarian Service Medal
Two scholarships from nation largest car repair company certificates of completion for college courses including Management & Finance
Black Belt in Martial Arts with combat integration
Provided homeless with
a warm meal and helped
hand out food
on Thanksgiving. - 2009 Brother Benno's (Marine Corps)
Collected toys for underprivileged children
contributing to the Toys 4 Tots program
- 2010 Wal-Mart
(Marine Corps) Volunteered twice
for 7 month deployments for disaster aid to help other
countries with natural
disaster relief - 2008.2010 (Marine
Corps) [Resulted in a Humanitarian Service Medal]