I believe the position you currently have open would be an ideal fit with my experience. As an experienced Manager, Administrative assistant, and Customer Service Representative, I am adept at managing day to day work flow activities, from providing administrative support to departmental managers to serving as point person and the “voice” of the Company.
My resume outlines my skills and knowledge in Recreation, Management,Sales, as well as administrative work. I believe all aspects of my past experiences can benefit your Company. Key elements which I possess for the success of the position includes the following:
* Exceptional Organization and Customer Service Skills
* Keep Attention to Detail
* Proficient in Microsoft Suite, Advanced Publisher Skills (Both MAC and PC Computer Savvy)
* Commitment (First Person In, Last Person to Leave Mentality)
* Professional Demeanor
* Detail Orientated, Accurate, Flexible and Reliable
* Team Player with the Ability to Work Effectively in any Environment
* Ability to Develop, Execute, Integrate, and Track Creative Marketing Materials
* Strong Verbal and Written Communication Skills
Other qualities that I possess, which may not be readily apparent from my resume include integrity, intelligence, and high energy, along with a diverse background and range of abilities. I am one who embraces creativity, new ideas and able to work in fast-paced environments. My ultimate career goal is to grow with a company that is passionate about what they do ,works above and beyond for their clients, and is well known for their explicit services.I believe my dedication, experience, and advanced skills would be an ideal match for this position. I am eager to learn more about the position and would appreciate the opportunity to speak with you about my qualifications.Please review my attached resume as my application for this position. I look forward to hearing from you soon.
Social media and networks
Eye for detail
* To increase customer's volume in the first 3 months of being hired with knowledge and engagement techniques.
* Reduced cost in maintenance budget by checking facility ever day as routine and finding better provides with reasonable prices to keep everything together.
* To get relations and partnerships with the best businesses in the area as you never know when are you going to need a favor from them and vise versa.
* Top seller in the number one Skechers store in the US.
* Won a gift cards in a district stores competition(top seller in volume, high price shoes, and units)* Be in the top 5 for selling a specific item.
* Sold more than $25,000 worth of units for black Friday.
* Engaged customer to invest $12.000 worth of furnishing on Bloomingdale's at my first day of work.
Sales Specialist April 2015 to October 2015Bloomingdales (PT) － Aventura, FLIs one of the biggest and well known store in Aventura mall. My position was to be a sales specialist in which my duties were to be extremely high skill in customer service when it comes to clients and yes I did not considered the people that came to me customers but clients since I have to become a personal assistant for them until I finished the transaction because every product in this store is very expensive. As a result, to sell the right thing is crucial otherwise will affect my commission rate and reputation towards the business in general.
Stylist Assistant January 2015 to April 2015Express (PT) － Aventura, FLWhich is a designer clothing store located in Aventura mall. My position was to be a stylist assistance. My job was to be the top seller in the store , worked in high volume hours , and be an example for the sales associates that worked with me since I had to coach them on how to dress, engage, and talk with customers because I was the right hand of the manager on duty during the shift. This was a very competitive position but at the same time a great experience since the next step was to be a team leader. They offered me this position because I was the top seller in my previous job. As a result, Express always had high expectations on me.
Sales Associate January 2014 to February 2015Skechers (PT) － Aventura, FLIs a store located in Aventura Mall in which I was a sales associate. My duties were to help customers as they need, greed them, and treat them with a friendly attitude. I had worked there by hours. Most of my money came from commissions and of course to know about the product in order to sell it properly. Here is some examples of things I had to learn for a successful sale : sizes available, descriptions, models, and designs. This had allowed me to sell the correct item and make sure the customer were happy, comfortable, and to encourage them to come back soon.
Manager May 2012 to December 2016Mercedes Services (FT) － North Miami, FLIs one of the most well know Mercedes Benz facilities in Miami with more than 15 years in the automobile industry. My position in this company was to be the head manager in which my duties were to keep the business running smoothly since my boss and chairman is a very busy person that travels a lot. I have to make sure that my mechanics, technicians and service advisors do their job correctly . Secondly, to keep all the files, paperwork, checks, and receives from our parts distributors and clients. To make sure that everything is 100% is a must in the business since there's no time for mistakes specially when you buy parts from Europe. We used QuickBooks for the company and it works perfectly for the business in general. In this company I use to deal with money, claims and payments as only authorized manager that can run the business. This was the most challenging job I ever had so far because my decisions really matter.
High School Diploma : 2012Goliath Academy － Green Acres, FL
Associate of Science : Business Administration, 2021Broward Community College － Pembroke Pines, FL
English and Spanish.
Client Relations,Computer Proficiency,Coordination, Data Entry,Documentation, Email, Letters and Memos ,Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word,Adobe Photoshop,Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension,Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Typing, Vendor Management, and Writing.