Sales Specialist Resume Example
Love this resume?Build Your Own Now
SALES SPECIALIST
Professional Summary
Highly productive Sales Specialist well-versed in inventory management, documentation and customer service. Able to learn new skills and services quickly in order to capitalize on productivity. Ready to apply 12 years of work experience to a challenging new position with potential for growth and advancement.
Personable and dedicated Customer Service Representative with extensive experience in retail industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Skills
|
|
Work History
03/2018 to Current
Sales SpecialistBest Buy – Holyoke , MA
- Prospected 40-50 potential customers per week through personal and professional interaction and maintained solid 85% conversion rate
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash
- Provided first-rate service to all customers and potential customers
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs
- Assisted customers with selecting appropriate floor types, including tile, linoleum and laminate
- Maintained in-depth understanding of all available brands and types of flooring available to customers
- Discussed pricing, additional charges and payment plans during sales process
- Built strong relationships with clients by following up on previous purchases and suggesting new products
- Prepared quotes for new products and services and composed budgets
- Maintained store equipment, including computers, printers and fax machines
- Used forklifts and pallet jacks to relocate products
03/2009 to 03/2018
Department ManagerReckitt Benckiser – Dallas , TX
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Developed empowering employee culture focused on equipping employees to independently meet customer needs
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Regularly exceeded daily sales and product add-on quotas
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
- Moved and lifted heavy loads of merchandise using forklift and reach-lift equipment
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles
- Used forklifts and pallet jacks to relocate products
- Performed inventory control, such as counting and stocking merchandise
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management
02/2008 to 12/2008
Restaurant Team MemberJack In The Box, Inc. – Lost Hills , CA
- Managed cash and credit card transactions with efficiency at drive-thru, slashing wait times by 80%
- Successfully communicated with all team members to navigate job duties and complete daily tasks
- Restocked food items, including condiments and toppings, when inventory ran low
- Checked completed orders for accuracy and bagged meals for easy carrying
- Protected customers by washing and sanitizing dishes, glassware and silverware after each use
- Operated as full-service food provider in fast food establishment by taking orders, preparing meals and collecting payments
- Wiped counters, washed and sanitized equipment to maintain clean food prep and dining areas
- Performed shift change tasks each day to keep store efficient and neat
- Processed payments and counted change to complete transactions
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
Education
06/2013
Associate of Arts: Liberal Arts and General Studies
Humphreys College - City, State
Humphreys College - City, State
06/2007
High School Diploma
Pioneer Valley High School - City, State
Pioneer Valley High School - City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Measurable results
Resume Overview
School Attended
- Humphreys College
- Pioneer Valley High School
Job Titles Held:
- Sales Specialist
- Department Manager
- Restaurant Team Member
Degrees
- Associate of Arts : Liberal Arts and General Studies
High School Diploma
Similar Resumes
