Sales Specialist Resume Example Company Name

SALES SPECIALIST

Professional Summary

Highly productive Sales Specialist well-versed in inventory management, documentation and customer service. Able to learn new skills and services quickly in order to capitalize on productivity. Ready to apply 12 years of work experience to a challenging new position with potential for growth and advancement.

Personable and dedicated Customer Service Representative with extensive experience in retail industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills

Relationship building and management
Forklift operations
Exceptional time management skills
Service standard compliance
Data entry
MS Office proficiency

Computer proficient
Quick learner
Sale expertise
Strategic sales knowledge
AutoCad Experience

Work History

03/2018 to Current

Sales SpecialistCompany Name – City, State

Prospected 40-50 potential customers per week through personal and professional interaction and maintained solid 85% conversion rate
Showcased product features to customers and discussed technical details to overcome objections and lock in sales
Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash
Provided first-rate service to all customers and potential customers
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs
Assisted customers with selecting appropriate floor types, including tile, linoleum and laminate
Maintained in-depth understanding of all available brands and types of flooring available to customers
Discussed pricing, additional charges and payment plans during sales process
Built strong relationships with clients by following up on previous purchases and suggesting new products
Prepared quotes for new products and services and composed budgets
Maintained store equipment, including computers, printers and fax machines
Used forklifts and pallet jacks to relocate products

03/2009 to 03/2018

Department ManagerCompany Name – City, State

Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Developed empowering employee culture focused on equipping employees to independently meet customer needs
Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition
Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up
Established performance goals for employees and provided feedback on methods for reaching those milestones
Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness
Ordered inventory and reported discrepancies to control costs and maintain inventory levels
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Answered customer telephone calls promptly to avoid on-hold wait times
Cultivated customer loyalty, promoted repeat customers and improved sales
Regularly exceeded daily sales and product add-on quotas
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
Moved and lifted heavy loads of merchandise using forklift and reach-lift equipment
Transferred inventory to and from target destinations using forklifts and other transportation vehicles
Used forklifts and pallet jacks to relocate products
Performed inventory control, such as counting and stocking merchandise
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management

02/2008 to 12/2008

Restaurant Team MemberCompany Name – City, State

Managed cash and credit card transactions with efficiency at drive-thru, slashing wait times by 80%
Successfully communicated with all team members to navigate job duties and complete daily tasks
Restocked food items, including condiments and toppings, when inventory ran low
Checked completed orders for accuracy and bagged meals for easy carrying
Protected customers by washing and sanitizing dishes, glassware and silverware after each use
Operated as full-service food provider in fast food establishment by taking orders, preparing meals and collecting payments
Wiped counters, washed and sanitized equipment to maintain clean food prep and dining areas
Performed shift change tasks each day to keep store efficient and neat
Processed payments and counted change to complete transactions
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas

Education

06/2013

Associate of Arts: Liberal Arts and General Studies
Humphreys College - City, State

06/2007

High School Diploma
Pioneer Valley High School - City, State

Resume Overview

School Attended

Humphreys College
Pioneer Valley High School

Job Titles Held:

Sales Specialist
Department Manager
Restaurant Team Member

Degrees

Associate of Arts : Liberal Arts and General Studies
High School Diploma

Sales Specialist Resume Example

Resume Score: 80%

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