obtain a position in a challenging environment that presents the opportunities
for growth and knowledge; where I can maximize and apply my work ethic, time
management skills, management techniques, quality assurance skills, and
Bachelor of Science : Biology, May 2016University of Houston － Houston, TXMinor in Health Science
Sales Specialist December 2014 to CurrentApple Inc. － Houston, TX
Processed sales, payments, credits, refunds and exchanges in a high volume environment.
Assisted customers in person/ remotely with IT setup, including data migration and app installation.
Introduce corporate and small businesses to IT repair, device management, and financing services.
Vice President May 2014 to CurrentBangladeshi Students Association － Houston, TX
Negotiated relationships with sponsors, clients, and external organization on marketing initiatives.
Organized and implemented community events/ fundraisers, with over 500 people in attendance.
Established multiple $1,000 scholarships, while retaining sizable account balance for next administration.
Lab Assistant September 2013 to January 2014University of Houston － Houston, TX
Maintained highly detailed records of all procedures, methods, and materials utilized on specimens.
Demonstrated leadership skills while coordinating a diverse team tasked with independent asssignments.
Technical skills manipulating sensitive model organisms, hazardous materials, and fine tuned equipment.
3 years of experience within Sales, IT, and Consulting
Apple CRM: proprietary CRM software used to organize client information, track leads, and finalize sales
SAP Inventory Management: Software to track product movement, catalog merchandise, and audit for loss
iOSdm Hub & Jamf: device management platform to maintain functionality, and push software updates
Conducted research on model organism, fruit fly (Drosophila, melanogaster)
Bilingual (Bangla & English)
Staff mentoring and development
Motivated and self-driven business acumen
Strong customer service experience
Exceeds performance and sales quotas
Held leadership roles within university/community organizations
Advanced mathematical aptitude
Knowledgeable with computers and other technical skills (Windows/Mac)