Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Offering over twenty years of experience in sales and customer service, specializing primarily in Hunter Douglas window coverings. Both professional and knowledgeable, with a proven ability to achieve high revenue gains through exceptional relationship-building and communication. Accomplished track record of securing key clients, generating positive client reviews, exceeding sales goals, and retaining customer loyalty.

  • Hunter Douglas Window Covering Expert
  • Experienced Hunter Douglas Installer
  • Superior Customer Service Professional
  • Dedicated Project Manager
  • Expert Negotiator
  • Experienced Sales Manager
  • Consistent Achiever of Set Goals
  • Excellent at Communication and Engagement Techniques
  • Effective Time Manager
  • Proficient in Quickbooks, Excel, Microsoft Office/Word, Adobe Photoshop, Measure Mobile, Direct Connect, Podium, Docusign, and Hunter Douglas' The Link
Sales Representative/Window Covering Specialist, 07/2020 - Current
La-Z-Boy, Inc. Saugus, MA,
  • Guided client's through the design process recommending specific products based off each individual client's needs and preferences.
  • Built lasting relationships with customers by making personal connections and building trust.
  • Negotiated and closed deals with minimal oversight and maximum customer satisfaction.
  • Met and exceeded goals for high-volume personal sales through customer development and product knowledge.
  • Processed claims for defective, repairable, or discontinued Hunter Douglas products.
  • Provided in house product repairs of Hunter Douglas Products.
  • Accurately Measured, Installed, and Repaired various Hunter Douglas and Non Hunter Douglas window coverings.
  • Expert in exterior motorized awnings and securezip systems by ABC Sun Control.
  • Somfy Motor Expert
  • Hunter Douglas Powerview Specialist
Sales Manager, 04/2012 - 06/2020
The Tjx Companies, Inc. Lordstown, OH,
  • $6.5 million in individual sales revenue over an eight year period.
  • Executed complete sales cycle process including contract negotiations and estimate preparation.
  • Negotiated terms between company, vendors, and customers.
  • Increased sales profitability through proven sales strategies and market trends.
  • Formalized sales process to enhance productivity and professionalism.
  • Sourced new manufacturers to enhance company product offerings.
  • Developed and implemented new sales strategies to increase operations and profitability.
  • Promoted product and service benefits through engaging presentations with clients.
  • Provided broad range training to new hire employees involving production, design, delivery, and installation of products.
  • Sold and Installed Hunter Douglas, Castec, Hauser, Q-Motion, Fabricut, Somfy, ABC Sun Control, and Roll Away window coverings or exterior systems.
Department Lead, 06/2006 - 04/2012
Turn 14 Distribution Hatfield, PA,
  • Merchandised products and inventory.
  • Assembled store displays.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Provided training to new employees on operations and maintaining sales goals with proactive strategies.
  • Provided face to face customer service and sales.
  • Cash handling and retail operations.
  • Implemented promotional activities.
  • Maintained accuracy while performing stock-on-hand inventory to identify discrepancies.
  • Trained new associates on department procedures.
  • Ensured inventory control through organized ordering and merchandising.
  • Maintained all merchandising standards by building attractive displays and monitoring inventory levels.
  • Processed refunds and returns.
Education and Training
Business Course Credits: Business Management , Expected in
Dale Carnegie - San Francisco,
Online Training Coursework: Retail And Hardware, Expected in
Hardware & Retail Association - ,
High School Diploma: , Expected in
Rancho Cotati High School - Rohnert Park, CA,
Accomplishments & Certifications
  • 5 Diamond Flooring Design Certified
  • 5 Diamond Certified Floor & Home Consultant
  • Carpet One Santa Rosa Most Positive Employee
  • Jackson's Hardware- ESOP Committee Member & Conference Attendee
  • Jackson's Hardware- Carrot Club Member
  • Six Time Winner of Jackson's Hardware Employee of the Month
  • Jackson's Hardware Employee of the Year
  • National Hardware and Retail Association- Online Certified

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Resume Overview

School Attended

  • Dale Carnegie
  • Hardware & Retail Association
  • Rancho Cotati High School

Job Titles Held:

  • Sales Representative/Window Covering Specialist
  • Sales Manager
  • Department Lead


  • Business Course Credits
  • Online Training Coursework
  • High School Diploma

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