I am submitting this resume to you because I am interested in the job opening that you have on the business side of AT&T. My name is James Sauders and I have worked in retail sales in some form since I was 14 years old and the last six and a half of those years have been spent working for AT&T in retail. I'm a hard working, loyal and energetic manager and top-rated sales associate with more than 8 years of leading dynamic sales teams in fast-paced markets. I'm always early and if doing the job correctly means traveling to meet individual customers based on their time constraints, then working late is what I'll do. I don't quit until the job is done and I know customer service will be my number one priority along with hitting my goals. I know that I would be an excellent fit for this position and a reliable source of success for your team. Thank you for taking the time to review my information.
As a sales representative I was responsible for hitting various sales targets and was ranked number one in my store for the entire, but only year I was a sales rep.
Lead in wired sales, feature & accessory sales and customer service scores
Won an award for being over goal for customer service scores for the year.
Within three months of being hired I was asked to assist in training new sales reps.
As an Airman I was selected out of 52 squad mates to run time scheduling/management/instruction over our entry control procedures
Was selected as Dorm Leader for my flight
Was picked to handle sensitive data transfers/processing information out of over 500 Airman
Was trained in foreign linguistics in both Arabic and Russian before being honorably/medically discharged
As an employee of Circuit City I worked my way up from entry level sales rep to tech sales lead and then tech sales management
Consistently leader in both hitting sales targets, hitting customer service based results and extended warranty sales
Responsibilities included leading knowledge of our products, building value with customers to uncover their needs and sell to our products and services, signing them up for extended warranties as well as installation services, continuing to do these things as tech lead and then tech manager as well as driving my reps to hit those same goals
Assisted in hitting over 14 months straight of being in top ten of company for customer service results
Awarded sales associate of the month over 6 times in the same year, then selected as over sales leader/team player for the year
Attended the University of Louisville on full academic scholarship
Currently enrolled towards a degree in Organizational Leadership & Learning, with a specialty in leading/training
Plan on moving to MBA/HR Degree after graduation
Used time in service to develop leadership & organizational skills
Developed a habit of exceeding/leading in a position by always learning about the skills/responsibilities of the person above me and the person below me in order to keep continuity/consistency in results/duties should we lose a team member
Led & trained other members/airmen in multiple areas
Was tested and selected for proficiency in foreign languages
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