❏ Greet persons entering establishment and direct them to specific destinations.
❏ Operate telephone or forward calls, taking messages, or scheduling reservations.
❏ Receive payment and record receipts for services. ❏ Hear and resolve complaints from customers.
❏ Transmit information or documents to customers, using computer, mail, or facsimile machine.
❏ Collect, sort, distribute guest mail.
❏ Enroll individuals to participate in our hotel rewards program.
❏ Calculate and quote rates for hourly,weekly rates.
❏ Perform duties, such as straightening magazines to maintain lobby or reception area clean.
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