SALES REPRESENTATIVE/CUSTOMER SERVICE REPRESENTATIVE
Reliable worker with strong willingness to learn.Trustworthy and willing to build upon experience. Able to work well in a fast-paced environment. Patient and empathetic. Extensive background in conflict resolution and customer care. Excellent communicator with experience in a demanding environment as a sales representative.
Enjoy learning and being apart of a team
Open to new ideas
Excellent at multitasking
Company NameDecember 2015 to December 2017Sales Representative/Customer Service Representative City, State
Chris Heron 717-989-2318 (reference)
Develop and attain customer experience and sales objectives for store.
Sell all products and services
offered by the Company.
Meet all sales objectives.
Handle all administrative aspects of the sale
including: completing customer contracts and warranties, pulling products from inventory, accepting
customer payments and filing the completed orders.
Maintain strong knowledge of all products,
accessories, pricing plans, promotions and service features.
Maintain knowledge of competitive offers
and provide critical market feedback to the Store Manager regarding local competition and
Handle service inquiries from customers.
Provide efficient, courteous customer
service and assist in all aspects of product offerings and services.
Ensure an extraordinary customer
Partner with store management to successfully launch new products, services or processes.
Actively inspect post-launch and drive improved results with best practices.
Understand operational compliance of back office processes, procedures and policies.
Inspect existing and new retail programs, tools and training.
Ability to work flexible hours, including evenings, weekends and holidays; occasional overtime.
Ability to stand for long periods of time.
Ability to lift up to 25 pounds.
Ability to operate a personal computer, wireless equipment, copier and fax.
Ability to work in other locations as the needs of the business dictate may be required.
Complete general duties as assigned by the manager including order, ship, receive, organize, and
make monthly schedules, take care of manager duties when manager is
Company NameOctober 2014 to November 2015carpet installer City, State
Al Zelek 717-330-2202 (reference)
Cut and trim carpet to fit along wall edges, openings, and projections, finishing the edges with a wall
Cut carpet padding to size and install padding, following prescribed method.
Fasten metal treads across door openings or where carpet meets flooring to hold carpet in place.
Inspect the surface to be covered to determine its condition, and correct any imperfections that might
show through carpet or cause carpet to wear unevenly.
Install carpet on some floors using adhesive, following prescribed method.
Nail tack strips around area to be carpeted or use old strips to attach edges of new carpet.
Plan the layout of the carpet, allowing for expected traffic patterns and placing seams for best
appearance and longest wear.
Roll out, measure, mark, and cut carpeting to size with a carpet knife, following floor sketches and
allowing extra carpet for final fitting.
Stretch carpet to align with walls and ensure a smooth surface, and press carpet in place over tack
strips or use staples, tape, tacks or glue to hold carpet in place.
Take measurements and study floor sketches to calculate the area to be carpeted and the amount of
Cut and bind material.
Draw building diagrams and record dimensions.
Join edges of carpet and seam edges where necessary, by sewing or by using tape with glue and
heated carpet iron.
Measure, cut and install tack strips along the baseboard or wall.
Move furniture from area to be carpeted and remove old carpet and padding.
Company NameJanuary 2010 to February 2014painter City, State
Responsible for mixing, matching, and applying paint to various surfaces, completing touch ups , and coordinating large painting projects.
Apply paint to surfaces including canvas, walls, floors, doors, and cabinets.
Scrape, sandpaper, prime, or seal surfaces prior to painting.
Clean walls to ensure proper adherence.
Cover surfaces with cloth or plastic to ensure protection.
Calculate amounts of required materials and estimate costs.
Fill cracks, holes, and joints with caulk, putty, plaster, or other fillers, using caulking guns or putty knives.
Erect scaffolding, movable and immovable staging and various rigging to gain access to difficult areas; moves furniture and equipment as necessary.
Remove fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
Select and buy paint from vendors
Purchase quality brushes.
Apply several coats according to paint directions.
Tape off areas when needed. Apply teacups or second coats.
Remove paint splatters when finished.
Clean up all equipment, including brushes and spray guns. Utilize spray guns for large jobs.
Work on ladders to reach high ceilings or walls.
Education and Training
2007High School Diploma
Activities and Honors
for the last 5 1/2 years, I have been heavily involved in my local rehabilitation centers. white deer run of Lancaster, I have served as vice president for a number of years on our alumni.
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High School Diploma
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