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Sales Representative Resume Example

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SALES REPRESENTATIVE
Summary

Ambitious college graduate who strives to increase brand awareness and client revenue as a Marketing Specialist. I am eager to expand opportunities for a company with initiative and innovative abilities by designing and creating campaigns. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings to achieve targeted results.

Skills
  • Product merchandising
  • Content development
  • Process improvement
  • Business performance analysis
  • Post-sales support
  • Consumer and market trend analysis
  • Social media management
  • Marketing campaign strategy
  • Customer demographics understanding
  • Market research expertise
  • Proficiency in Microsoft Office programs
  • Relationship development
  • Interpersonal communications
  • Coordinating collaborations
  • Problem resolution
  • Phone etiquette skills
  • Customer satisfaction
  • Scheduling skills
Experience
Sales Representative|Forever 21 - Eugene, OR|03/2019 - 08/2019
  • Implemented store visual standards with proper product placement and advertisement displays to improve accessibility to merchandise, increasing sales by 30%.
  • Met and exceeded upselling credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Increased sales by 40% within a week by launching a marketing campaign for the Grand Opening Event at Valley Center Mall, converting more than 100 leads into customers.
  • Performed research to analyze competitor acquisition tactics and behavior of customers, including purchasing habits, trends and preferences.
  • Achieved personal and store sales goals with outstanding customer service, relationship development, and sales protocol while evaluating performance to constantly improve tactics.
  • Forecasted and tracked marketing and sales trends to influence fashionistas on Instagram as a Brand Model, enhancing the significance of the brand.
  • Met target market goals with campaigns and social media content with positioning tactics to maximize sales and achieve optimum merchandise turn.
Sales Representative|Vector Marketing Corporation - Eugene, OR|12/2018 - 01/2019
  • Landed new customer accounts through effective cold-calling scripts.
  • Ensured effective customer communication to maintain customer satisfaction and loyalty.
  • Contacted over 50 potential customers to inform them of Cutco products.
  • Capitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developments.
  • Presented promotions by implementing consultative sales techniques to creatively communicate product quality and market comparisons.
  • Raised productivity by 10% by working closely with cross-functional team members and managers to discuess sales goals and growth.
  • Scheduled appointments and provided customers with recommendations to promote brand effectiveness and product benefits.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
Self Checkout Host|Walmart - Pendleton, OR|07/2018 - 09/2018
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Answered questions about features of merchandise to facilitate customer sales.
  • Accurately handled over $5,000 of payments daily in cash and credit cards.
  • Resolved issues with cash registers, card scanners and printers.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues regarding customer complaints.
Remodel/Set up Associate|Walmart Supercenter - Hermiston, OR|08/2017 - 09/2017
  • Restructured merchandising strategy to promote high value and key products, increasing $300 more in revenue within a week.
  • While keeping track of inventory, retrieved new merchandise and restocked shelves in appealing and organized arrangements to capture customer interest.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks, and bins across all departments to enhance product positioning.
  • Organized engaging displays to improve accessibility to merchandise and to drive revenue growth, increasing sales by 30%.
  • Recommended products including new and limited edition items to customers and discussed features to optimize sales.
  • Offered to assist multiple departments during busy periods, which led to development of additional skills and improved productivity.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy by replacing modules, prices, and building fixtures.
  • Provided excellent service and attention to customers.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Protected company inventory with well-organized and secure storage areas to keep traffic away from dangerous locations.
Associates Packer|Shearer's Foods - Hermiston, OR|09/2015 - 09/2017
  • Efficiently inspected and packaged chips while maintaining consistency to meet fulfillment deadlines.
  • Packed over 300-500 bags of chips a day to palletize over 15-30 order of pallets each shift.
  • Orders increased by 20% due to increased satisfaction from our number one buyers, Safeway and WinCo Foods.
  • Accomplished production goals by working with speed and accuracy.
  • Created labels to distinguish boxes through flavors, brands, amount of chips each box provided, expiration dates, and order destinations.
  • Created displays to enhance the customer's attention towards buying chips.
  • Recorded order processing updates by entering information correctly.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
  • Sanitized machines after each completed order for allergen precautions.
Education and Training
University of Oregon||Eugene, OR|08/2019Bachelor of Science: General Social Science | Business
  • Completed coursework and projects reflecting marketing, advertising, journalism, and economics.
  • Improved professional development by being a Student Alumni Association member.
  • Through digital marketing and tabling, I promoted and supported fair pay and tuition engagement to students by volunteering for Ducks Empowered.
  • GEAR Up and Red & Gena Leonard Foundation Scholarship Recipient.
Western Oregon University|Monmouth, ORBachelor of Science: Business Administration | Marketing
  • As a MECha club member, I became a leader fighting for our Chicano rights by rallying for the acceptance of Driver's Licenses for all, education funding and equity. As we contacted our legislator, we experienced success. I promoted our political beliefs through tabling and the engagement of social media while targeting our latinx community.
  • As a Kappa Delta Chi Sorority, Inc. sister, valuing honesty, unity, integrity, and leadership elevated the ways we helped our community grow through empowering services.
  • WOU, GEAR Up, and Red & Gena Leonard Foundation Scholarship Recipient.
Blue Mountain Community College||Hermiston, OR|06/2017Associate of Arts: General Studies
  • Dean's List Honoree for every term.
  • Phi Theta Kappa Honor Society member.
  • GEAR Up and Red & Gena Leonard Foundation Scholarship Recipient.
  • 3.54 GPA
Activities and Honors
  • Brand Ambassador for Ivy Eyewear, Veronique's Collection, Actawear Athleisure, and Boss Babes Boutiquee. Boosted followers through social media marketing.
  • Promoter for Raices Latinx Organization. Promoted an event that helped fundraise for a DACA renewal scholarship for our community. Increased the awareness for this scholarship opportunity through social media, targeting undocumented families and individuals.
  • Promoted the Black Lives Matter Movement by informing others about local protests and petitions. Over 200 protesters within our county participated in the march.
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Resume Overview

Companies Worked For:

  • Forever 21
  • Vector Marketing Corporation
  • Walmart
  • Walmart Supercenter
  • Shearer's Foods

School Attended

  • University of Oregon
  • Western Oregon University
  • Blue Mountain Community College

Job Titles Held:

  • Sales Representative
  • Self Checkout Host
  • Remodel/Set up Associate
  • Associates Packer

Degrees

  • Bachelor of Science : General Social Science | Business
    Bachelor of Science : Business Administration | Marketing
    Associate of Arts : General Studies

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