LiveCareer-Resume

sales representative assistant manager resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Goal-oriented manager with distinguished experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Service-oriented Sales Manager with more than ten plus years of experience developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Compiled and analyzed data to determine approaches to improve sales, performance, and satisfaction. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering excellent communication and good judgment.

Skills
  • Operational Records Review
  • Salesforce Software
  • Sales Quota Management
  • Sales Projections
  • Problem Solving
  • Networking Events
  • Team Recruiting and Onboarding
  • Time Management
  • Written Communication
  • Relationship Building
  • Decision Making
  • Customer Service
  • Staff Training and Development
  • Operating Procedures and Policies
  • Data Analytics
  • Progress Tracking
  • Account Management
  • Microsoft Office
  • Data Entry
  • Social Media Marketing
  • Online Media Campaigns
  • Web Content Management
  • Project Management
  • Client Relationship Management
  • Content Development
  • Talent Development
  • Team Leadership
Education
Expected in to to
High School Diploma:
Hillsdale Freewill Baptist - Moore, OK,
GPA:
Expected in to to
Software:
OCCC - OKC,
GPA:
Expected in 05/2010 to to
High School Diploma:
Harding Charter Preparatory High School - Oklahoma City, OK
GPA:
Work History
10/2018 to 08/2020
Technical Support Representative Mettler Toledo Columbus, OH,
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Translated complex technical issues into digestible language for non-technical users.
  • Managed high levels of call flow and responded to Enterprise technical support needs.
  • Collaborated with colleagues in both domestic and international support facilities.
  • Activated accounts for clients interested in new services.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Monitored systems in operation and input commands to troubleshoot areas.
  • Identified potential sales and cross-selling opportunities in course of delivery of support services.
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and enterprise maintenance.
  • Installed and preformed security applications and devices with suggested additional security measures.
  • Built and maintained internal knowledge bases for support products to expand available feedback and performance data.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Provided documentation on start-up, shut down and first-level troubleshooting of technical processes to support desk staff.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
04/2016 to 10/2018
Sales Representative Assistant Manager Ibc Edmond, OK,
  • Applied current customer and new customer strategies to engage in new business opportunities and develop existing accounts with in both Mustang and Yukon branches.
  • Held one-on-one meetings with crew members to identify selling hurdles and offered insight into best remedy.
  • Delivered recommendations to long-term accounts to promote brand of company awareness to key audience.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
04/2016 to 02/2017
Credit Analyst Lexington Law Firm City, STATE,
  • Assessed credit risk and analyzed financial statements.
  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
  • Minimized accounts receivable collections and reconciled customer billings and statements.
  • Made decisions and recommendations about extending lines of credit.
  • Contacted customers and requested financial documentation.
  • Improved understanding of financial statements, which helped in assessing risk.
  • Performed credit reviews on corporations to assess financial conditions.
  • Gathered loan documentation for underwriting.

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Resume Overview

School Attended

  • Hillsdale Freewill Baptist
  • OCCC
  • Harding Charter Preparatory High School

Job Titles Held:

  • Technical Support Representative
  • Sales Representative Assistant Manager
  • Credit Analyst

Degrees

  • High School Diploma
  • Software
  • High School Diploma

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