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Sales Representative Resume Example

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KM
SALES REPRESENTATIVE
Summary

Experienced in understanding issues such as trauma therapy, depression support and life transitions. Able to leverage practice experience and relate it to theoretical constructs for students. Dedicated to student success and possessing strong communication, supervisory and instructional abilities.

Experience educating law enforcement and criminal justice students. Successful at teaching students using impactful lessons, instruction and guidance. Integrated lessons on latest industry advancements and technology.

Results-oriented Insurance Sales Agent seeking employment with top-tier insurance agency. Talents include relationship building, training and sales presentations.

Skills
  • Behavioral therapy techniques
  • Clinical documentation
  • Behavior pattern recognition
  • Crisis consultation
  • Client relationship management
  • One-on-one counseling
  • Suicide precautions expertise
  • Bilingual in Spanish and English
  • Insurance sales strategy
  • Cross-selling and upselling
  • Client account management
Experience
Ria Financial | North Hollywood , CASales Representative08/2014 - 11/2016
  • Managed order process for new and existing customers.
  • Ensured effective customer communication to maintain customer satisfaction and loyalty.
  • Drove business development by cultivating strong customer relationships and executing benefit-oriented sales presentations to generate revenue.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Used Excel, Word Docs, and Powerpoints to generate and manage leads.
  • Used Excel, Word Docs, and PowerPoints to generate and manage leads., needs and inventories to increase sales by 35%.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Secured sales by providing recommendations to promote brand effectiveness and product benefits.
Hilton Worldwide | Park City , UTWaitress12/2016 - 10/2018
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Checked order accuracy and food quality before delivering to customers.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Lhc Group | Oxford , PABehavioral Therapist05/2018 - 03/2019
  • Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights.
  • Provided crisis intervention by helping clients find specialized therapists and conferred with experts in child psychology to determine optimal long-term solutions for children experiencing crises.
  • Documented discovered behavior patterns and relationship dynamics to inform accurate and effective treatment planning.
  • Completed, submitted and verified accuracy of paperwork, including clinical and psychosocial initial assessments, treatment plans, therapy notes and other required documentation.
  • Guided clients through transitional crises, including deaths and divorce, with close attention and care for individual therapeutic needs.
  • Conducted over 6 counseling sessions per week, including individual, couples and family sessions.
  • Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings.
  • Documented all patient information including service plans, treatment reports and progress notes.
  • Routinely executed forensic psychiatric evaluations in both civil and criminal cases.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Created and reviewed master treatment and discharge plans for each client.
  • Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
  • Developed appropriate policies for identification of medically-related social and emotional needs of clients.
Aaa Of Southern California | Cerritos , CAInsurance Sales Agent03/2018 - Current
  • Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
  • Upsold products to policyholders and potential new clients.
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Offered policy guidance and management to promote asset protection.
  • Provided leadership and training for new agents regarding industry best practices and company policies. for new agents on the sales process and relationship building while maintaining current accounts and sales numbers.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Diminished project lags by effectively training employees on best practices and protocols.
Education and Training
University of Rhode Island | City, StateBachelor of Science in Clinical Psychology And Criminal Justice05/2018
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Resume Overview

School Attended

  • University of Rhode Island

Job Titles Held:

  • Sales Representative
  • Waitress
  • Behavioral Therapist
  • Insurance Sales Agent

Degrees

  • Bachelor of Science in Clinical Psychology And Criminal Justice

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