sales representative resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Performance-driven Associate in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Making customers happy they had me helping them out in the store.
Skills
Product and service knowledge
Sales closing
Relationship selling
Personnel training
Customer needs assessment
Communication
Connect to customers
Experience
Sales Representative, 06/2021 - Current Arcosa, Inc. – Carson City, NV,
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Contacted new and existing customers to outline benefits of products.
Monitored customer order process and addressed customer issues.
Fostered relationships with customers to expand customer base and retain business.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Initiated friendly conversation with customers to determine level of assistance required.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Calculated pricing, applied discounts and collected payments to process transactions.
Custom Framer, 04/2021 - 06/2021 Michaels Stores – Cedar Hill, TX,
Took accurate measurements to calculate size and amount of materials needed for project completion.
Worked independently on projects and tasks within carpentry team.
Consistently constructed square and level projects.
Utilized various tools, equipment, materials and forming systems to complete construction tasks.
Maintained clean and organized workplace to optimize performance, efficiency and safety.
Removed damaged or defective parts or sections of structures and repaired or replaced using hand tools.
Sales Representative, Framer, Truck Crew, Floor, 03/2019 - 04/2021 Michaels Arts And Crafts – City, STATE,
Contacted new and existing customers to outline benefits of products.
Monitored customer order process and addressed customer issues.
Fostered relationships with customers to expand customer base and retain business.
Labeled packages and pallets to ensure efficient identification of items.
Loaded and unloaded packages from loading dock to trucks.
Assisted in navigating large loads to assigned areas.
Read and attached appropriate labels and tags to products and packages for identification purposes.
Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Accepted cash and credit card payments, issued receipts and provided change.
Processed sales transactions to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer services.
Assisted with purchases, locating items and signing up for rewards programs.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide store, products and services information.
Sold various products by explaining unique features and educating customers on proper application.
Built trusting relationships with customers by making personal connections.
Education and Training
High School Diploma: , Expected in 05/2019 - Brighton High School - Brighton, CO GPA: Status -
: , Expected in - University of Northern Colorado - Greeley, CO GPA: Status -
Languages
English:
Native/ Bilingual:
Negotiated:
:
American Sign Language:
Limited:
Negotiated:
:
Activities and Honors
Bronze and Silver Award in Girl Scouts
Honors and Principle Awards for GPA in High School
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