Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Customer-oriented, strategic-thinking Sales and Management Professional with over seven years of customer industry experience. Background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive, self-motivated leadership professional with expertise in persuasive negotiations and sales recommendations, successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.

Areas of expertise
  • Client-focused
  • Account analysis
  • Fraud & Theft account detection
  • Empathetic & patient
  • Microsoft Office
  • Time management
  • Cheerful and energetic
  • Excel in Sales Revenue/ Customer Satisfaction
  • Microsoft Outlook
  • Strong solving ability
  • Strong communication skills
  • Documentation and materials
  • Computers and electronics
  • Software system testing
  • Call center operations
  • Customer support
  • Bi-lingual
Sales Representative, 04/2019 - Current
Canon Solutions America Cranford, NJ,
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
  • Planned and followed through with inventory management for each store.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Introduced customers to new offerings and updated accounts.
  • Created and implemented store displays, promoting sales and growth.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Banking Specialist II, 06/2017 - 12/2018
Huntington Ingalls Industries New London, CT,
  • Converse with customers about their financial needs and advice listening to match customers with bank services that are in the customer's best interest.
  • Provide legendary customer service and build relationship to generate repeat customer, constantly exceeded sale goals each quarter, and customer satisfaction surveys.
  • Shared product knowledge with customers while making personal recommendations, and educating them to make their banking experience easier.
  • Investigate and resolve customers inquires and problems over the phone in a timely and empathetic manner.
  • Opened accounts including checking, savings, Growth money market accounts, provided navigational Assistance with online banking, ordered ATM/Debit cards, checks, placed stop payments.
  • Assist customers with personal loans.
  • Performed in-depth research to answer more complex questions.
  • Build team capacity by training new hires as well as motivating them in their new roles as banking specialist.
  • Provided feed back when necessary.
  • Compliance monitored and reviewed accurate information was being provided to customer.
  • Coached new hires on product knowledge and sale opportunities.
  • Held meeting, provide advice and implemented ideas to improve new hires and current employees.
  • Collected, input and analyzed information to make effective evaluations of company operations.
  • Planned and executed compliance audits to check company policies, procedures and controls.
  • Enforced regulations by reviewing federal and state laws to confirm compliance.
Manager, 08/2014 - 06/2017
Bowlero Corp Houston, TX,
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Event Host, 01/2013 - 02/2014
Saks Fifth Avenue City, STATE,
  • Trained customer service, marketing and sales teams for events.
  • Attended and participated in industry events.
Education and Training
High School Diploma: , Expected in 2016
Commonwealth of Pennsylvania - Philadelphia, PA
Associate of Arts: Digital Media, Expected in 2022
Community College Of Philadelphia - Philadelphia, PA
  • Nominated for T-mobile's 2020 winner circle award recognition.
  • TD BANK League of excellence award winner, recognized as phone channel top performer for leadership and performance.
  • Promoted to Team Ambassador due to meeting metrics, customer experience and team teaching that achieved an increase in sales in overall team.
  • Consistently maintained high customer satisfaction ratings.

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School Attended

  • Commonwealth of Pennsylvania
  • Community College Of Philadelphia

Job Titles Held:

  • Sales Representative
  • Banking Specialist II
  • Manager
  • Event Host


  • High School Diploma
  • Associate of Arts

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