Sales Representative Resume Example General Nutrition Centers Inc.

SALES REPRESENTATIVE

Skills

Military experience
Dispatch
Fire prevention
Safety and security
Self-defense training
Communication skills

Complaint resolution
Credit card processing
Order fulfillment
Data Entry
Strategic sales knowledge

Professional Summary

Motivated with strong organizational and priortization abilities with a history of protecting the United States coasts from suspicious and illegal activity. Areas of expertise include self-motivation, independency, and quick learning. Demonstrated the ability to complete tasts accurately despite interruptions and competing demands. Skills at completing multiple tasks simultaneously and following through to achieve goals.

Work History

Sales RepresentativeDec 2017 - Jun 2018
General Nutrition Centers Inc.Tyndall Air Force Base, FL

Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Monitored weekly sales to write reports for senior leadership and streamline operational processes.
Boosted brand awareness, implemented promotional campaigns and employed sales tactics for GNC.
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Developed and implemented sales strategies to increase revenue.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
Approached browsing customers to initiate conversations to determine buying preferences.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.

Fireman ApprenticeSep 2016 - Sep 2017
United States Coast GuardGrand Isle, LA

Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
Streamlined operational efficiencies, implementing process improvements relating to law enforcement, fire prevention and protection, criminal investigations, physical security and military police development, health, welfare and safety.
Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operation.
Kept detailed track of all available field personnel and all in-progress and completed calls.
Maintained excellent attendance record, consistently arriving to work on time.
Authored daily activity, incident and irregularity reports, including equipment and property damage, theft and presence of unauthorized persons or unusual occurrences.
Enter, update, and retrieve computerized data systems regarding seach and rescue missions, drug interdictions, immigrant status, and updated information on vessels
Lubricatie or apply adhesives or other materials to boat machinery and equipment according to specified machinery
Dismantle machines and remove parts, and mark defective areas or advise supervisors of boat repair needs
Inspected apparatus, equipment, grounds and stations for proper order and condition
Maintained close contact with dispatch to receive and share information about distressed mariners or suspicious activity within the station's perimeter
Perform law enforcement tasks such as arrests, reports, law enforcement training, and use of force deemed as necessary

Order ProcessingAug 2015 - Feb 2016
AdcommNavarre, FL

Perform tasks as a DirecTV representative through third-party
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Answered over 150 calls per hour to meet fast-paced call center demands.
Educated customers on current promotions, upgrades or new offerings available under current plan.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Provided information to customers regarding Adcomm's charge card and loyalty program and helped to open and activate new accounts.
Kept optimal quality levels to prevent critical errors and support team performance targets.
Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.

Education

Associate of Applied Science: Fire ScienceExpected in May 2022
Honolulu Community CollegeHonolulu, HI

Certifications

FEMA IS-00100.c Introduction to Incident Command System
FEMA IS-00200.c Basic Incident Command System for Initial Response
FEMA IS-00700.b An Introduction to the National Incident Management System
0214 - Life Incl Variable Annuity (Issue Date 11/21/2017- 12/31/2019)

Additional Information

Currently a military spouse.

Resume Overview

Companies Worked For:

General Nutrition Centers Inc.
United States Coast Guard
Adcomm

School Attended

Honolulu Community College

Job Titles Held:

Sales Representative
Fireman Apprentice
Order Processing

Degrees

Associate of Applied Science : Fire Science Expected in May 2022

Sales Representative Resume Example

Resume Score: 80%

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