sales representative resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Dynamic Seasoned Sales Representative with exceptional success in business-to-consumer sales. Pursues opportunities to learn new skills and contribute to group success. Proven track record in exceeding sales goals. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Offers strong administrative, relationship-building and problem-solving abilities.
Accomplishments
Ranked #48 in region for 2015.
Skills
Effective Selling Techniques
High Emotional Intelligence
Microsoft Office
Employee Coaching and Motivation
Creative Thinking
Social Perceptiveness
Active Listening
Administration and Reporting
Performance Tracking and Evaluations
Critical Thinking
Maintaining Customer Database
Problem-Solving
Scheduling and Coordinating
Networking
Risk Mitigation
Effective Collaboration
Team Building
Microsoft Word
Coaching And Training
Sales Leadership
Ability To Multitask
Work History
Sales Representative, 07/2012 to 07/2017 Td Garden – South Windsor, CT,
Rooms To Go, Fayetteville, North Carolina & Savannah, Georgia
Surpassed sales objectives several consecutive years, awarded for "Million Dollar Writer" 2013-2014-2015
Generated leads and maintained lists of prospective customers.
Trained new employees on company policies and strong sales techniques.
Built and maintained pipeline that supported monthly , quarterly and annual goals.
Followed up with prospective customers to promote overall satisfaction and continued business
Responded promptly to client referrals, concerns and questions and implemented appropriate adjustments and solutions
Handled client deposits and transactions and updated billing information in company databases.
Researched market and competitor trends to implement best practices and improve customer satisfaction.
Followed up with customers after sales to gain feedback.
Increased sales by offering advice on purchases and promoting additional products.
Used knowledge of company products and services to recommend solutions to customers.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Developed and delivered engaging sales presentations
Attended advanced training sessions and conferences to increase product knowledge and productivity.
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Exceeded goals for new accounts in single sales cycle.
Sales Associate/Assistant Manager, 04/2009 to 01/2012 Ashley Furniture Homestore – City, STATE,
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Handled incidents calmly.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Assisted in organizing and overseeing assignments, planning and coordinating in-house resources.
Planned team-building exercises to increase employee performance and job satisfaction.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Outside Sales and Roof Inspector, 02/2022 to 09/2022 Best Choice Roofing – City, STATE,
Conferred with project manager regarding inspection results to recommend corrective procedures and communicate needed repairs.
Prepared reports detailing findings of inspections, investigations and tests.
Kept up-to-date on inspection regulations, codes, ordinances and techniques.
Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
Made and submitted reports detailing finding and any actions taken.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Increased customer satisfaction by resolving issues.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Canvassed areas and issued inspections to keep up pipeline.
Education
High School Diploma: , Expected in 06/2008 to Fayetteville Technical Community College - Fayetteville, NC, GPA:
Some College: 47 Credit Hours, Expected in 06/2011 to Fayetteville Technical Community College - Fayetteville, NC, GPA:
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