Sofitel is a glamorous spa. I was to greet clients, set appointments, call for reminders, and handle payments. when customers came in I would greet them confirm their appointment and walk them to their room where they're massage therapist awaited.Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Created strategies to develop and expand existing customer sales.
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