Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals combined with Sales Representative skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.
Skills Typing (60 W.P.M), Bookkeeping, Accounting, MS Word, MS Excel, MS PowerPoint, Commissions, Calculating, Sales, Customer Service, Retail, Credit CollectionsSuperior communication skills Cheerful and energetic MS Office proficient Fluent in EnglishSavvy negotiator Dependable and reliable Resolution-oriented |
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Graduated Cum Laude
Fielded and processed up to 100 calls per day.
Recommended and helped customers select homes based on their needs.
Confirmed that customers were satisfied based on their selections in homes.
Conducted buyers consultation in a friendly and engaging manner.
Fielded an average of 100 customer service calls per day.
Recommended and helped customers select homes based on their needs.
Exercises sound judgment in working with sellers, buyers and renters while holding the customer's satisfaction and interest highly.
Informed customers about sales tools in a friendly and engaging manner.
Prepared Price Trend Analysis and Comparable Market Analysis for customers to help them make a sound decision and get the best price for their home.
Sales, Adjustments, Clarify, Closings, Excel, Hyperion, Imaging, Oracle, Payments, Payroll, Sales Force, Sales Orders, Telephones, Transmissions, Invoices, Contracts, Order Entry, Processor, Accounting, Administrative Assistant, Accounts Payable Clerk, Purchase Orders, Retail, Buying, Market Analysis, Real Estate, Sales Representative, Bookkeeping, Credit Collections, Customer Service, MS Excel, MS Powerpoint, MSWord, Powerpoint, Receptionist, Retail Sales, Typing
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