Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Accomplished Office Manager and Yacht Sales Operations professional optimizing productivity and efficiency across various environments. Highly dependable, ethical and reliable leader with a successful track record of office functionality by streamlining organization, overseeing project management and developing creative marketing strategies. Adept at increasing work process efficiency and profitability through functional and practical analysis, and implementation. Years of experience in solidifying client relationships and upholding company values and culture. Seeking a Business and Finance Manager position that challenges me, allowing me to produce quantitative results to measure my success and promote longevity within the company.

  • Revenue driven, relationship building
  • Project Management and strategic planning
  • Sales training, development and closing
  • Effective leader, coaching and mentoring
  • Quick learner, adaptive, and honest
  • Strong organizational, analytic, critical thinking, and problem solving skills
  • Keen attention to detail with effective time management skills
  • Unparalleled professional written and interpersonal skills
  • Proficiency in MS Outlook, Word, Excel, PowerPoint, Adobe, Basecamp, CRM, Hubspot, Docusign
Work History
08/2016 to Current Sales Office Manager Blue Cross And Blue Shield Association | Washington, DC,
  • Serving as liaison for all Team Support Departments. Assisting store manager with daily activities, managing calendars, and overseeing daily functions of office while facilitating all aspects sales operations in order to increase revenue. Implemented inventory controls and standardized ordering procedures, decreasing expenditures by 35 %
  • Titling Specialist, with deep roots in Business and Finance Department, conducting several yacht closings while adhering and acting in accordance to business and contract legalities. Facilitated recreational vessel loans, extended warranty options, and dealer options
  • Coordinated Getaways, classes, events and marketing strategies to drive store sales and develop positive client relations
  • Keen at building long lasting relationships with clients, banks, and fellow yacht brokers while promoting unparalleled customer experiences
  • Initiated and developed projects including managing costs, long term marketing strategies, implementing sales training and product knowledge
  • Successful sales executive during boat shows, maintaining high margins and selling premium brands
06/2015 to 07/2016 Executive Assistant Kwik Trip, Inc. | Monroe, WI,
  • Provided administrative, clerical and business support to Vice President of Real State, and other members of executive management team
  • Negotiated favorable terms and pricing agreements, prepared well researched and accurate documents, managed busy calendars and served as gate keeper
  • Worked with senior management to initiate new projects and assist in various processes
  • Reconciled and processed expense reports for 3 executives
08/2007 to 01/2016 Assistant Manager George Mason University | Fairfax, VA,
  • Advanced to key holder and assistant manager-in-charge in manager's absence
  • Equivalent managerial duties; managing daily operations, running reports and making final decisions on matters of importance to guest. Reporting directly to General Manager, District Manager, and Director of Operations
  • Development and performance managing of all employees. Adhering to company standards, service levels and company policies at all times
  • Offering administrative assistance to all department managers
  • Writing and reviewing team member’s schedules, as well as setting new trainee schedules, assisting with interviews and guest litigation. Overseeing that staff members’ duties were implemented and correctly performed throughout shift
  • Group Sales and Marketing contracting special events and large party sales, overseeing functions, and local marketing to promote brand and drive sales, increasing in house large party sales by 25% and outside sales by 70%
  • Lead bartender administering unparalleled customer service in order to minimize cost and increase sales, averaging $14,000 in weekly liquor sales. Providing exceptional hospitality at all times, while tactically and diplomatically dealing with unforeseen situations, quickly adapting to different personalities types and behaviors
02/2011 to 11/2012 Support Center Specialist PetSupermarket Corporate Headquarters | City, STATE,
  • Performed technical and specialized assistance for functional national operations of 75 stores
  • Scheduling of store special services, requests, and repairs
  • Attend to store return issues, technical services, technology systems knowledge
  • Developed and tested new product offerings prior to release to assist development team in bug identification
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks
  • Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions
Expected in 12/2015 Bachelor of Arts | Criminology And Law University of Florida, Gainesville, FL GPA:
Expected in 2007 High School Diploma | Hialeah-Miami Lakes Senior High School, Miami Lakes, Fl, GPA:
Expected in 2012 Bachelor of Arts | Forensic Biochemistry University of Central Florida, Orlando, FL GPA:
Expected in 12/2010 Associate of Arts | Pre- Law Broward College, Davie, FL , GPA:

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Resume Overview

School Attended

  • University of Florida
  • Hialeah-Miami Lakes Senior High School
  • University of Central Florida
  • Broward College

Job Titles Held:

  • Sales Office Manager
  • Executive Assistant
  • Assistant Manager
  • Support Center Specialist


  • Bachelor of Arts
  • High School Diploma
  • Bachelor of Arts
  • Associate of Arts

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