Accomplished restaurant operations director, entrepreneur, consultant and marketing executive seeks multi-unit responsibility with an established restaurant chain. Available immediately for interview.
Skills
Exceptional interpersonal communication
Budget development
Consistently meet goals
Efficient multi-tasker
Customer service-oriented
Multi-unit management
Effective leader
Staff training/development
Employee scheduling
Conflict resolution
Organized
Deadline-oriented
Work History
TEXAS PNEUMATIC SYSTEMS, INCSales & Marketing Director | Arlington, TX | December 2013 - Current
Produced revenue growth of over $3.4 million in 2014, increasing annual sales by 20%.
Surpassed annual quota by 100%.
Led sales forecasting, market trend evaluation and segment strategies.
Led cross-functional teams to create impactful messaging, demand-generation programs and sales tools.
Set up and maintained global account management and reporting tools and processes.
Enhanced marketing exposure through effective website content management and direct correspondence with potential clients.
Achieved triple digit year-over-year growth in territory business base accounts.
CORPORATE BUSINESS SOLUTIONSManagement Consultant | Chicago, IL | August 2008 - November 2013
Produced a minimum return on investment of 300% with all clients.
Trained, coached and mentored staff to ensure smooth adoption of new program.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Developed and rolled out new policies.
Evaluated current service needs and product satisfaction levels with established customers.
Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
NEWBOLD SERVICESVice President | Charlotte, NC | August 2004 - May 2008
Merged Warren Services with Newbold Corporation to form Newbold Services.
Developed and implemented all sales and marketing activities of the newly formed subsidiary, growing revenue by nearly 500% to almost $5 million.
WARREN SERVICESPresident / Owner | Charlotte, NC | January 2001 - August 2004
Created an outsourced-based facilities maintenance company serving business customers in the transportation, distribution, manufacturing and medical industries.
Grew the business to $1 million before merging with corporate partner.
LA PAZ RESTAURANTSDirector of Operations | North Atlanta, GA | May 1994 - December 2000
Identified and investigated variances to financial plans and forecasts by interpreting financial results.
Analyzed budgets, financial reports and projections for accurate reporting of financial standing.
Recruited and supervised a team of five managers and fifteen assistant managers in three states.
Reduced employee turnover by 30% by developing and implementing a unique work schedule co-sharing program.
Completed management performance reviews each quarter, offering praise and recommendations for improvement.
