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Sales Manager, Sales Representative Resume Example

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SALES MANAGER, SALES REPRESENTATIVE
Professional Summary

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Enthusiastic Sales Representative with expertise in communication and negotiating. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits.

Accomplished Sales Representative with career history marked by numerous sales awards, recognition, and recommendations. Track record of exceeding sales, service and client quotas. Over 30 years of successful experience as leader and mentor to junior sales professionals.

Skills
Work History
Sales Manager, Sales Representative, 01/1997 to 03/2020
Johnson and Johnson /DePuy – Cleveland, Ohio
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services
  • Prioritized tasks and projects to meet tight deadlines
  • Attended monthly sales meetings and quarterly sales training
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
  • Met existing customers to review current services and expand sales opportunities
  • Built relationships with customers and the community to promote long term business growth
  • Managed a portfolio of 13 accounts and $6 million in sales
  • Sales Representative in a highly technological and pressured field of orthopedic
  • Responsible for sales and growth of the full line portfolio of Depuy a Johnson and Johnson Company
  • Led educational training seminars and product demonstrations
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities
  • Devised and implemented product strategies for filling market gaps and driving consistent sales
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
  • Improved sales processes to streamline customer acquisition and onboarding strategies
  • Communicated with customers to understand needs and recommend appropriate solutions
Sales Representative and Manager, 02/1988 to 07/1997
Kempf Surgical Appliances, Inc – Cincinnati, OH
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
  • Developed and implemented sales strategies to increase revenue
  • Developed and delivered engaging sales presentations to convey product benefits
  • Visited clients on-site to give benefit-oriented sales presentations
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations
  • Built strong rapport with clients by understanding needs and clearly explaining products
  • Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients
  • Maintained thorough and current knowledge of medical device products, competitive offerings and market developments to capitalize on growth and expansion opportunities
Sales Representative, 03/1986 to 05/1988
Orthomedics – Brea, California
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
  • Managed a portfolio of 35 accounts and $1 million in sales
  • I had the responsibly on calling on physician and hospitals in an area that was not evercalled on. This was a new territory
  • Set up appointments with potential and current customers to promote new products and services
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
  • Guided clinical application for proper placement of medical devices
  • Devised and implemented product strategies for filling market gaps and driving consistent sales
Classroom Teacher/ Substitute Teacher, 01/1984 to 06/1986
Avon Lake High School – Avon Lake, OH

Teacher

Education
Bachelor of Science: Science and Business, 1984
Kent State University - Kent, OH
Accomplishments
  • Achieved positive growth every year and helped manage an orthopedic device company to achieve their quarterly and yearly goals.
  • Worked a territory that has never been called on before and in the first year it became a Million dollar a year territory.
  • Winner 6 Time Presidential Award ( Million dollar growth)
  • Winner 2 Time Ring Club ( 2 consecutive years of a million dollars in growth )
  • Making and developing SouthWest hospital as the number 1 hospital in the state of Ohio for total knee replacements in 2016 ( Joint Center).
  • Developed and stream line to make the hospital efficient with instruments and inventory. Achieved an excellent personal sales record while holding sales accountability for all surgical business segments on the west side of Cleveland, Ohio
  • Was part of the team that brought back the lost business in the Cleveland market. This was a 7 million dollar growth in a 3 year time period from 2016 through 2018.
  • Cross selling with other companies under the Johnson and Johnson family from 2017 through 2019. A increase of 48% of new business .
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Resume Overview

Companies Worked For:

  • Johnson and Johnson /DePuy
  • Kempf Surgical Appliances, Inc
  • Orthomedics
  • Avon Lake High School

School Attended

  • Kent State University

Job Titles Held:

  • Sales Manager, Sales Representative
  • Sales Representative and Manager
  • Sales Representative
  • Classroom Teacher/ Substitute Teacher

Degrees

  • Bachelor of Science : Science and Business , 1984

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