Livecareer-Resume

Sales Manager Office Admin Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Highly driven professional with background in Business-to- Business sales, retail and management. Extremely adaptable, Flexible hard worker ready to learn and contribute to team success.

Skills
  • Inside and Outside Sales
  • Retail sales experience
  • CRM
  • Quickbooks, Salesforce, Citrix
  • E-commerce, Shopify
  • Profit and revenue-generating strategies
  • Brand-building strategies
  • Marketing and promotions
  • Office Management experience
  • Training and coaching
  • Shipping, UPS, USPS, FedEX.
  • Cash handling
  • Accounts payable and receivable
  • Mac OS, Windows, Microsoft Office Suite
  • Strong sales and closing skills
Experience
Sales Manager & Office Admin, 06/2019 to 02/2020
Ace Hardware Brentwood, MO,
  • Specialized and trained in the sales of high end 3D systems resin jewelry printers, casting and laser welding machinery that is used to make Gold Jewelry.
  • Created custom printed resin samples for customers to cast, that lead to sales.
  • Prospected new opportunities by identifying qualifying leads.
  • Listened to customer needs to identify and recommend best products and services.
  • Used my Spanish skills to assist in closing international sales.
  • Drove sales by effectively up-selling and cross-selling products to maximize profitability.
  • Maintain a Pool of 100-150 customers, first contact of communication when it came to buying more material, machines and troubleshooting.
  • Ensured minimum outgoing sales calls to prospects every day.
  • Assisted with payroll preparation, accounting, Net 30 accounts.
  • Tracked monthly sales and generated reports for business development planning.
  • Used Quickbooks to process financial documents and expenses such as invoices, accounts payable and receivable.
  • Managed office duties, including replenished office supplies, organizing workspaces, answering emails and making phone calls, restocking new inventory.
Customer Service Sales and Marketing , 07/2017 to 06/2019
Advance Auto Parts Alpharetta, GA,
  • Acted as initial contact in addressing customer concerns.
  • Answered incoming telephone calls to provide store, products and services information.
  • Supervise the marketing and promotions of the Nikibiki brand through multiple social media streams & wholesale E-commerce platforms such as Fashiongo & LA Showroom.
  • Built trusting relationships with customers by making personal connections.
  • Utilized my Spanish Skills to Market Nikibiki as a reliable wholesome wholesale company in Puerto Rico and Latina America.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Coordinated activities with other departments to ensure quality customer service.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Worked closely with small business owners one on one, in helping develop logos and custom clothing designs.
  • In dept knowledge about maintaining a website, coding, updating new product launches and photoshoot briefs.
  • Processed orders through company system and coordinated product deliveries.
  • Managed shipping team and ensured all orders were processed within 1-2 day of being placed.
  • Knowledgeable about E-commerce drop shipping, Shipping with UPS, USPS, FedEX & DHL.
  • Built and maintained relationships with peers and upper management to drive team success.
Retail Assistant Manager, 08/2016 to 11/2018
T-Mobile - TM Wireless TPR City, STATE,
  • Responsible for the success of all aspects of the retail store including sales, customer service, inventory management, staffing/recruiting, and merchandising.
  • Complete store operational requirements by scheduling and assigning employees; following up on work results.
  • Completed store administration and ensure compliance with policies and procedures.
  • Maintain store staff by recruiting, selecting, orienting, and training employees.
  • Maintained store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
  • Monitored sales numbers and marketing metrics.
  • Maintain store phone and accessory inventory.
  • Motivated staff to reach our store monthly sales goal.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Sales Associate, 06/2014 to 08/2016
T-Mobile - Intouch TPR City, STATE,
  • Responsible for exceeding sales goals in mobile technologies that included new activations, mobile internet and home devices.
  • Drive sales in a high paced customer facing sales environment by providing clients with the latest information on the newest wireless technologies.
  • Key holder responsible for opening and closing the store and preparing store deposits.
  • Provided accurate information (e.g.
  • Product features, pricing and after-sales services).
  • Presented the benefits of bundling and financing accessories and devices to the customers.
  • Answered customers' questions about specific products/services.
  • Coordinated with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
Education and Training
Bachelor of Science: Business Administration, Expected in
to
California State University - Long Beach - Long Beach, CA
GPA:
Languages
Spanish :
Native/ Bilingual:
Negotiated :
:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • California State University - Long Beach
Job Titles Held:
  • Sales Manager & Office Admin
  • Customer Service Sales and Marketing
  • Retail Assistant Manager
  • Sales Associate
Degrees
  • Bachelor of Science