Customer-oriented, strategic-thinking sales professional with over ten years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Top 100 Platinum (Private) Club of the World, with $20mm in annual sales revenue.
Lead and direct the Membership Sales department staff to consistently exceed sales goals; currently up 300% over the previous quarter.
Create and maintain an active sales relationship with university directors and alumni organizations to ensure productive, beneficial relationships to the club.
Produce weekly, monthly, and quarterly sales reports providing data insight and tracking against business KPIs.
Manage 6,500 rotating membership database: adding, revising, and resigning members according to Club protocol.
Develop and deliver new training modules to sales associates allowing the team to be continuously familiar with existing company procedures and updates.
Assist the Director of Marketing to develop marketing campaigns allowing for an increased membership revenue; creating solicitation materials for higher education institutions and social organizations, producing collateral for new & existing affiliate partners and club events.
Retail branch of multinational technology co. with $200mm annual sales revenue.
Worked on a team of 4 account managers to introduce Apple solutions, technology, and services to business customers through briefings and proposals, bringing in $20mm/annum in B2B sales.
Managed assigned accounts, and consistently exceeded sales goals by $1.25mm per quarter, with an average selling price of $2,500 / transaction.
Grew pipeline by 160% over the previous quarter.
Led and educated a team of 40 new hires and 200 tenured sales specialists on new business initiatives to maintain business operational excellence across all sales divisions.
Developed strategic customized solutions to meet customer needs, including but not limited to iOS and Mac deployment via Mobile Device Management tools, Device Enrollment and Volume Purchase Programs.
Achieved top business sales in the Central FL Market as a member of the Business Team; 4 stores total in the market.
Organized monthly, cross-industry networking events with local business owners throughout the Central Florida market to promote the Apple brand.
Full-service social media marketing consultant company for small to midsize local businesses.
Assisted customers build a digital presence online by managing their social networks including, Facebook, Instagram, Twitter and Yelp.
Surpassed monthly sales quotas, growing individual sales by 15-23% each month as a full-cycle, B2B sales account representative.
Worked with small businesses in targeted markets (automotive, medical, hospitality), through service consultations and demos delivered through Join.Me.
Multinational conglomerate publishing company with $3.4bil. in annual sales revenue.
Account Manager, Special Markets (2/2010 - 6/2014)
Drove national business selling adult & children's trade books to non-traditional, non-retail channels with $4M+ in annual sales.
Increased sales by 20% through cultivating and maintaining key relationships with designated specialty wholesale, display marketing and mail-order catalog accounts.
Surpassed $300k monthly run rate by winning key national homeschooling contract - positioning major new account as a potential Top 5 revenue generator in the department.
Negotiated multi-year contract pricing of veteran-owned businesses into the Special Markets distribution channel. Leveraging their positions in the educational and military markets, increasing revenues from $60K+ / year to $500k+ / year in 5 months.
Expanded the mail order educational and gift customer base by 35% through simultaneously implementing new sales initiatives and pursuing new business development opportunities in non-traditional book markets.
Educated and mentored my sales team to attain continual opportunities from long sales cycles.
Created and conducted team building and corporate sales management training workshops in collaboration with the HR Training & Development department.
Sales Coordinator, Special Markets Sales (9/2005 - 2/2010) Introduced new product & campaign proposals and developed pricing strategies.
Initiated client loyalty program for top home-schooling and educational clients.
Constructed and analyzed valuable revenue reporting used by management executives to track sales strategies.
Recovered 10 dormant accounts worth a total of $350K.
Member of the Penguin Random House Human Resource Leadership & Development, and Diversity Committees for 7 years.
Sales Assistant, Special Markets Sales (6/2004 - 9/2005)
Improved customer relations and generated $100K in monthly revenue and profitability of 25 contract education and wholesale accounts.
Delivered marketing campaigns to effectively drive brand awareness, including the coordination of orders, production and shipment to book distributors.
Production Assistant (2016 - 2019); Production Supervisor (2019 - Present)
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