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sales manager finance manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Accomplished Sales Manager offering 11 years of experience developing and maximizing Front and Back End sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Service-oriented Sales Manager with more than 11 years of experience developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group perClairece to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Experienced Sales Man well-versed in developing perClairece-oriented cultures devoted to continuous improvement and revenue growth. Results-focused leader with proven success in maintaining long-term growth. Excels in building long-lasting, productive client relationships to boost customer numbers and market share. Goal-oriented manager with distinguished experience in Automobile and Fitness industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Skills
  • Business development and planning
  • Sales reporting
  • Sales processes
  • Order management
  • Relationship Building
  • Time management
  • Sales presentations
  • Verbal and written communication
  • Positive and upbeat
  • Extensive personal network
  • Review of contracts
  • Empowers high-performing sales teams
  • Product and service sales
  • Sales expertise
  • Direct sales
  • Operations
  • Decisive
  • Sales operation
  • Coaching and mentoring
Work History
Sales Manager/Finance Manager, 06/2019 - Current
Penske Automotive Group Scottsdale, AZ,
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Increased monthly gross sales from $58K to $120K and exceeded goals for sales, revenue and profit margins.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Accomplished sales goals and boosted revenue by $30K through product knowledge and customer relationship management.
  • Developed and implemented comprehensive salesperson training program.
  • Brought in more than $300K in sales in less than 6 months.
  • Identified opportunities for growth within Buda territory and collaborated with sales teams to reach sales goal.
  • Pushed Service Contract revenue to new levels with more than 300K in yearly sales.
  • Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
  • Held weekly meetings with sales staff to identify techniques to overcome sales obstacles.
Used Car Sales Manager, 05/2015 - 05/2019
Principle Auto Memphis, TN,
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee perClairece, corrected problems and increased efficiency to maintain productivity targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Assisted customers by answering questions and fulfilling requests.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and communication talents.
  • Mentored 7-18 member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Recruited, hired and trained over 30 new team members in 3 years.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Recruited, managed and motivated 18-member retail team to give every guest positive and memorable experiences.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Elite Product Specialist/Finance Manager, 03/2010 - 05/2015
Lineage Logistics Dothan, AL,
  • Complied with established internal controls and policies.
  • Created robust, diversified financial portfolios for clients.
  • Protected company assets with strategic risk management approaches.
  • Executed core financial processes, including vendor setup and payment, operational expenses, administration of bank accounts and account reconciliations.
  • Evaluated customer applications against outline specifications to approve, reject or recommend adjustments files.
  • Increased revenue over 40% by assisting with operations management, including sales and marketing efforts.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Resubmitted overdue invoices and contacted cotomers to determine when payments would be received.
  • Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions.
  • Increased profit 40% by delivering investment management and financial planning services to customers to aid long-term goals.
  • Strengthened Finance and Insurance operations by proactively managing and optimizing said operations.
  • Supported Finance Department with special projects and additional job duties.
  • Facilitated strong Finance and Insurance results by boosting internal control systems and procedures.
  • Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development.
  • Maintained and processed invoices, deposits and money logs.
Owner/Operator, 05/1997 - 12/2010
Body Balancing City, STATE,
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Charted and executed marketing strategies to gain 30 new clients in 6 months.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Directed business operations for 8-employee company doing $200,000 in yearly revenue.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Used well-honed negotiation skills to garner cost-effective pricing for Gym equipment.
  • Envisioned and created business identity and advertising materials such as T-shirts and Towels by research.
  • Developed business plan, processes and procedures to provide superior Personal Training to customers.
  • Applied perClairece data to evaluate and improve operations, target current business conditions and forecast needs.
  • Assessed income and expenses and adapted plans to improve profit levels.
Education
Associate of Arts: Psychology/Speech, Expected in
-
Austin Community College - Austin, TX
GPA:
Status -
  • Majored in Speech and Psychology
  • Received full 2 year, all paid scholarship to Alvin Community College for Speech and Theatre.
  • Member of John Foster Dulles Honor Society
  • Elected to Treasurer for Thespian Troupe 244 in 1981-1984
  • Minored in Theatre Arts
  • Graduated in Top 33% of Class

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Resume Overview

School Attended

  • Austin Community College

Job Titles Held:

  • Sales Manager/Finance Manager
  • Used Car Sales Manager
  • Elite Product Specialist/Finance Manager
  • Owner/Operator

Degrees

  • Associate of Arts

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