sales manager resume example with 11 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
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  • single:
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Professional Summary

Trusted advisor and high-performing Sales Manager with 7+ years' experience in sales operations, inside sales, business development and product management. Manage a team of 80 with 10 direct reports. Recognized in 2022 for Top Closed Units, Top Business Partnership and honored with Stronger Together Award. Holds Azure and Microsoft 365 Fundamentals, Security, Compliance and Identity Certifications and pending the Disciplined Agile Scrum Master Certification. Seeking to transfer skills back where my education and passions lie and make an impact with a leading organization through best practices, solid relationships and drive motions achieve desired business outcome execution.

Work History
Sales Manager, 10/2020 - Current
Sonic Automotive, Inc. Grand Prairie, TX,
  • Coach and virtually manage 10 inside agents and diverse sales team of 80.
  • Spearhead weekly status meetings to communicate sales pipeline and metrics.
  • Weekly one-on-one meetings, for mentoring and identifying where goals are falling short and generate conclusions, actions, and timelines. Boosting performance effectiveness.
  • Strengthening sales with bi-weekly trainings to overcome obstacles and improve sales processes.
  • Created KPIs scorecard for tracking metrics, leading to increased accountability. Piloted
  • Contributed to dashboard creation bringing visibility to activities, conversion and met rates.
  • Launched new lead router for agents permitting streamlined processes, saving time for Inside Agents, more productivity for customer conversions.
  • Effectively onboarding and strengthening team through Change Management to ensure readiness to support processes, sales strategy tools, best practices and facilitating fast-paced environment that pivots often.
  • Customer obsessed and launched campaigns to impact touches threefold, boosting 15% conversions.
  • Optimized leads' by establishing smart lists, smart tags in CRM, yielding nurture leads back to life.
Senior Manager, 10/2015 - 10/2020
Coty Inc. Los Angeles, CA,
  • Generated $3M+ net rev through strong customer relationships and proven consultative approach.
  • Developed comprehensive sales training programs and materials that reduced onboarding time by 35%. Directly impacted sales cycle reduction and increased cash-flow availability from faster conversions.
  • Supervised 5 direct reports and managed 5 VA's including hiring/firing decisions, coaching and goal setting.
  • Troubleshooted bugs / technical issues; created/modified flows, track, triage in CRM and other apps.
President, Co-Owner, 08/2014 - 10/2015
Medline Industries, Inc. Lafayette, LA,
  • Pioneered and launched patented and one patent pending product; formulated 15 product lines.
  • Reduced one-hour in production time by assessing product variations.
  • Launched private label that yielded 45% more in sales volume within one quarter. Drove 35%+ of total sales.
Sales Operations Supervisor, 08/2011 - 08/2014
United Parcel Service City, STATE,
  • Supervised 3 direct reports involved in cross-functional environment for Americas Region sales support.
  • Motivated, mentored and supported direct reports development. Increased employee morale, evidenced by internal promotion and boosted productivity by 27%.
  • Created detailed report for Sales AE’s and Territory Performance. Improved report accuracy, eliminated errors, and reduced time required to prepare these reports by 45%. Permitted management decisions faster.
  • Content Owner and Head of Scout, SaaS solution, one-stop-shop sales tool. Orchestrated Region-wide use and increased sales effectiveness, compliance, and successful conversions, every quarter.
  • Developed marketing presentations and product/service materials for AE's to utilize with clients clients
  • Executed high level decks for upper management for regional meetings and crucial decision-making based on metrics and reporting.
MBA: International Business, Expected in 12/2010
Nova Southeastern University - Davie, FL
Status -
BS With Distinction: International Business, Expected in 05/2007
Nova Southeastern University - Davie, FL
Status -
Licenses & Certificates

Florida Real Estate License #SL3487267 | AZ-900 | SC-900 | MS-900

  • Accuracy & Consistency
  • Solid Relationship Builder
  • Influencer & Executive Communication
  • Coaching and Sales Process Management
  • Curiosity & Growth Mindset
  • Critical Thinking & Problem-Solving
  • Training, Coaching & Development
  • Customer Relationship Management
  • Dive Deep and Consultative Approach
  • Thrive in Ambiguity
  • Data Management & Analysis
  • Sales Support

Top Closed Units | Top Business Partnership | Stronger Together | Employee of the Month

Polish :
Native or Bilingual:
Negotiated :
German :
Limited Working:
Negotiated :

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Resume Overview

School Attended

  • Nova Southeastern University
  • Nova Southeastern University

Job Titles Held:

  • Sales Manager
  • Senior Manager
  • President, Co-Owner
  • Sales Operations Supervisor


  • MBA
  • BS With Distinction

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