sales manager resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Goal-driven and accomplished Sales Manager bringing a 7-year career history in developing and maximizing product sales. Skilled at aiding in product marketing efforts. Highly motivated with extensive customer service skills. Customer-oriented, strategic-thinking sales management professional who is successful in cultivating partnerships through positive rapport, tailored solutions and client engagement.
Outgoing sales professional with track record in building and retaining accounts by providing support and attentive service. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Expertise in marketing strategies, product promotion, and working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude. Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.
Skills
Superior communication skills
Strategic planning
Effective team player
Dependable and reliable
Attention to detail
Quick learner
Time management
Relationship building
Superior organization skills
Product and Service Sales
Goals and Performance
Analytical problem solver
Accomplished Manager
Verbal and written communication skills
Cheerful and energetic
Effective Retail Sales Manager
Resolution-oriented
Exceptional multi-tasker
Persuasive negotiations
Budgeting and P&L
Product and service management
Profit and revenue-generating strategies
Medical device products and services
Rapport and relationship building
Negotiations expert and strong deal closer
Consultative and relationship selling
Team oversight
Experience
01/2016 to 11/2022
Sales ManagerTriplelift – Los Angeles, CA,
Sales manager who travels to sell health and wellness products to customers all over the world.
Attended trade shows for in-person engagement and network building.
Engaged with customers to effectively build rapport and lasting relationships.
Achieved perfect attendance and on-time record.
Solved customer challenges by offering relevant products and services.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Tracked down sources of special products and services to meet customers' special needs.
Processed various customer orders per day.
Informed customers about sales and promotions in a friendly and engaging manner.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Sold various products by explaining unique features and educating customers on proper application or usage.
Increased purchase amounts by cross-selling with similar products.
Developed trusting relationships with customers by making personal connections.
Trained employees on additional job positions to maintain coverage of roles.
Recruited and hired qualified candidates to fill open positions.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Enforced customer service standards and resolved customer problems to uphold quality service.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
06/2022 to 07/2022
Tech Customer ServiceMcdonald's – Greenwood, MS,
Offered custom troubleshooting to assist problem resolution and restore service levels.
Issued product and service recommendations according to specified queries.
Installed, set up and repaired devices and system components.
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Educated customers on special pricing opportunities and company offerings.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Upheld quality control policies and procedures to increase customer satisfaction.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Greeted customers and responded to informational requests.
Collected credit card and cash payments to complete transactions for customer orders.
05/2022 to 06/2022
Virtual Customer Service AssociateREI – City, STATE,
Assisted customers with questions regarding products and services, delivering exceptional experiences through responsive service.
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