Sales Manager European Oems Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Sales Manager with +10 years of experience who performs well in a global environment. Creative & strategic thinker who drives sales in non-traditional markets. Hard worker who is committed to problem solving with efficient methodology. Personally driven by new challenges, experiences and seeing others succeed.

  • Applies strong analytical and leadership skills to set, follow and achieve goals
  • Strategic planner with high-growth strategies and proven track record
  • Well developed Interpersonal Skills that assist in leading diverse teams.
  • Recognized for being highly organized and efficient.
  • Well Rounded Skill Set obtained from experience in various roles, handling multiple OEM accounts and all application areas.
  • Open-Minded and Problem Solver by nature.
  • Self motivated with high personal expectations
  • Love for learning and genuine curiosity in new things.
11/2017 to Current Sales Manager European OEMs ITW Deltar Fasteners | City, STATE,

Established new and successful NAR EOEM Commercial team from the bottom up. Secured and exceeded sales targets from building a successful sales team, preparing yearly goals/budgets and implementation of strategic action plans.

  • Continue to gain market share in non-traditional auto markets. Team year over year growth exceeds 20%.
  • Implemented EOS Model within EOEM Team to improve team efficiency and enable true 80/20 project tracking while promoting value selling.
  • Set Weekly intentions and Quarterly Rocks with each team member via MS Planner to keep projects on track and promote accountability.
  • Streamlined new market entry process for Body and Interior Product Teams resulting in strong team engagement, uncovered customer pain points and new business leads.
  • Led OEM Team Global Meetings when no GKAM was named to drive Global collaboration.
  • Established $ per car tracking and global benchmarking within the EOEM Global Teams to protect penetration from region to region as well as target similar applications with same customer messaging globally.
06/2013 to 11/2017 Sales Representative / Account Manager European OEMs ITW Deltar Fasteners | City, STATE,

Provide Sales and Account Management to European OEM customers within the North American Region. Responsible to grow and develop new accounts which previously were supported minimally or through our European sister divisions.

  • Collaborated with Global counterparts to strengthen my product, technical and customer knowledge.
  • Successful in forging new customer relationships with VW Chattanooga, BMW Spartanburg, Daimler Tuscaloosa, SMP Automotive and Moller Tech.
  • Attained direct supplier status, local supplier codes, and set up B2B Portal for VW, BMW and Daimler.
  • Fostered current relationships with D3 Tiers to expand EOEM customer base and enhance customer loyalty and retention.
  • Met or Exceeded Yearly Sales goals by developing strong relationships with customers as well as global counterparts then working together to uncover needs and match available solutions.
  • Overcame many Customer, Global and Operational roadblocks through understanding, creative problem solving and persistent efforts.
  • Oversaw 3 OEM Customers, 16 Key Tier customers and supported plastic fasteners for all vehicle application areas. One year also spent supporting metal fasteners as well as Hyundai.
05/2011 to 07/2013 Sales & Engineering Coordinator ITW Deltar Fasteners | City, STATE,

Responsible to assist Sales, Engineering & Management with all aspects of Reporting, Project Management and overall Customer Service.

  • Named central point of contact for customers. Directed customer communication to appropriate department personnel and offered information to resolve inquiries and boost customer satisfaction.
  • Maintained accuracy of $ per car within OEM Team both regionally and globally. Routinely conducted database clean up via ship to forecast and monthly flush meetings.
  • Routinely compiled analytical results and data into reports for Sales tracking and forecasting. Understood and drafted Annual Plan/Long-Range Plan documents for presentation.
  • Streamlined quoting process by creating and implementing new, more efficient policies and procedures.
  • Responsible for understanding costs and input for Customer CBDs.
  • Internship Mentor and Leader.
  • Planned, coordinated and managed Tech Shows
05/2010 to 05/2011 Co-Op / Administrative Assistant ITW Deltar Fasteners | City, STATE,

First Intern for our Troy Sales Office which kicked off our now Intern program. Supported all OEM Teams and was responsible for a wide range of administrative tasks.

  • Manually contract reviewed >500 POs within my first week of hire. Then later helped us to go digital.
  • Supported new database set up and initial data upload for Saphran
  • Constructed first ship to forecast process.
  • Prepared marketing material for Account Managers.
  • Set up first Sample room and digitized our inventory log.
Education and Training
Expected in 2013 Supplemental Coursework | Macomb Community College, Macomb, MI GPA:

Blueprint Reading 101/102

Expected in 08/2011 Bachelor of Fine Arts | Dance Performance & Business Marygrove College, Detroit, MI, GPA:

Summa Cum Laude graduate & Recipient of full tuition Presidential Academic Scholarship. Completed 5 year BFA/BA program in 4 years with dual Major in Dance Performance and Business.

  • Ranked in Top 1% of class / 3.998 GPA
  • National Dean’s List & Honors Program Member
  • Cross Country Team Captain
  • Outstanding Dance Student Award
  • Kappa Gamma Pi Member
  • Iota Gamma Award Winner
Expected in 2016 Supplemental Coursework | Rosetta Stone, , GPA:

Activities and Societies: Level 1-3 Coursework Completed

Activities and Honors
  • Closed out 2019 at 115% to Sales goal despite lack of EU support on key projects, resin increases, WM transfer & being short staffed
  • Successfully lead coordinator team and set them up to run independently by developing leadership talent from within the group
  • Run IWN Book Club & Table Talk [2018-Present]
  • Kicked Off our first ever Customer Engagement Survey.
  • Secured resin increase at >full recovery (22%/lb vs. 18%/lb) at VW here in US, while our EU team maintains pending negotiations and only cost mitigation settlements have been made with D3 OEMs.
  • Handled 10 Customers for the WM Transfer without team coordinator and settled any alarming issues.
  • Ran all global meetings in 2019 leading discussion on: Global package coordination, competitive threats, growth opportunities at Tiers, information gathering on new EU products, engineering/contact support needs from home region, capacity issues and needs.
  • Transferred $1.2MM Daimler PRV business from FF to WM plant handling strong negotiations without proper support from leading plant and internal struggles. Leveraged key relationships with the Customer to work within their processes and ours to make this feasible.
  • Orchestrated successful development of baffles as a new product line for the North America for VW OEM.
  • Head liaison for Long Range Plan for all Teams in 2015. Presented 5-year plan to upper management in Rome, Italy.

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Resume Strength

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  • Measurable Results
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Resume Overview

School Attended
  • Macomb Community College
  • Marygrove College
  • Rosetta Stone
Job Titles Held:
  • Sales Manager European OEMs
  • Sales Representative / Account Manager European OEMs
  • Sales & Engineering Coordinator
  • Co-Op / Administrative Assistant
  • Supplemental Coursework
  • Bachelor of Fine Arts
  • Supplemental Coursework

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