LiveCareer-Resume

sales manager resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Analytical, strategic-thinking and meticulous sales professional with over 30 years of comprehensive experience in relationship-building, partnership cultivation, top account retainment and profit channel growth. Self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Talented at identifying customer needs to deliver effective solutions.

Skills
  • National accounts management
  • Order management
  • Sales processes
  • Strategic Account Development
  • Marketing strategy
  • Product and Service Sales
  • Verbal and written communication
  • Sales expertise
  • Vendor management
  • Coaching and mentoring
  • Positive and upbeat
  • Relationship building
  • Direct sales
  • Solution selling
Education
Pikesville High School Baltimore, MD Expected in 06/1976 High School Diploma : - GPA :
Work History
Forward Financing - Sales Manager
Boston, MA, 03/2021 - 09/2021
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Developed and maintained courteous and effective working relationships.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Oversaw daily operations to ensure high levels of productivity.
  • Managed team of 5 employees, overseeing hiring, training, and professional growth of employees.
  • Maintained excellent attendance record, consistently arriving to work on time.
Manulife - Sales Associate
San Francisco, CA, 07/2018 - 03/2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved perfect attendance and on-time record.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Achieved perfect attendance and on-time record
Qurate Retail Group Inc. - Merchandise Manager
Chattanooga, TN, 06/2015 - 05/2018
  • Developed merchandise plans to purchase various highly sought-after items to increase sales by 20%.
  • Executed in-season pricing strategies, including promotions and markdowns to reach financial ta
  • Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
  • Serviced accounts using prospecting, product marketing and merchandising techniques to enhance product awareness.
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Oversaw inventory counts each quarter to maintain stock records and account for shrinkage.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Supervised team of up to 10 merchandising employees and monitored adherence to company standards.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Completed stock orders and managed inventory levels.
  • Presented store update suggestions and layouts to management and stakeholders.
  • Monitored and replenished display inventory and restructured according to available stock.
Silverspot Cinemas - Assistant Manager
Coconut Creek, FL, 09/2012 - 04/2015
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Forward Financing - Sales Manager
Boston, MA, 01/1987 - 12/2014
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
  • Grew retail sales volume in assigned territory [Number40]% through strategic budgeting and product promotion.
  • Resolved customer issues quickly and managed over 100 accounts to increase sales and meet quotas.
Additional Information

I am passionate about helping customers with difficult bra fitting problems. I earned the customers' trust and helped them find a bra size and brand with proper comfort and fit. My knowledge has changed peoples lives by making them feel comfortable in their own skin. I have the patience to deal with all kinds of situations. I was asked to teach all Macy's stores how to do a visual fitting by the District Manager of the southeast. I have gotten numerous letters sent to Macy's about the experience customers had with me.

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Resume Overview

School Attended

  • Pikesville High School

Job Titles Held:

  • Sales Manager
  • Sales Associate
  • Merchandise Manager
  • Assistant Manager
  • Sales Manager

Degrees

  • High School Diploma

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