Hard working and energetic sales manager and top-rated sales associate, with more than six years leading and training dynamic sales teams in fast-paced automotive sales.
Increased new car sales with an additional 50-60 cars per month by re-training sales staff on customers service skills, product knowledge and advanced sales-techniques. I directed a new car sales staff of twelve executives and a four-member fleet team.
Implemented and created an Internet-sales team of four members whom specifically were trained to generate confirmed appointments for the new car sales department. I systematically increased gross revenue per unit by an average of $900-$1500 on the front-end and an average of $1000-$2500 on the back-end.
Sales Manager Standards of Excellence Certification Level I, II & III by Mercedes-Benz USA Training & Education in 2005.
Improved dealer relationship with Mercedes-Benz Financial Services over a two-year period, resulting in an increase of 60% or more contracts approved and funded including prior sub-prime turn-downs. Aggressively increased GAP sales and extended warranties including lease-end insurance.
AutoNation F&I Manager Training and Certification in 2002.
Ranked number one sales associate for one years in a row with over thirty units sold per month. Received company Employee Performance Award after maintaining record sales and achieving a perfect 100 CSI score for 620 sold and delivered units in a row.
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