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sales manager resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Analytical and meticulous sales professional with comprehensive experience in relationship-building, partnership cultivation and profit channel growth. Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Strategic-minded and professional Sales Manager promoting expertise in marketing paired with more than 6 years of field experience. Excels in streamlining processes to improve overall focus and efficiency. Valuable public speaker delivering benefits of products and services in personable presentations. Reliable employee seeking a hard working position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Accomplishments
  • Tennessee State Scholar
  • Collaborated with team of 3 in the development of breast cancer awareness fundraiser.
  • Special Olympics assistant coordinator


Skills
  • Problem-solving
  • Clear communication skills
  • Conflict resolution
  • Project management
  • Administrative skills
  • Budgeting,
  • Networking Events
  • Advertising Campaigns
  • Sales Records Management
  • Profitability Assessments
  • Sales Statistics Analysis
  • Budgeting and Expenditures
  • Interdepartmental Collaboration
  • Customer Complaint Resolution
  • Discount Rate Requirements
  • Team Recruiting and Onboarding
  • Shipping and Receiving Oversight
  • Sales Quota Management
  • Operating Procedures and Policies
  • Sales Program Coordination
  • Retail Knowledge
  • Constructive Feedback
  • Consultative Selling Techniques
  • Business Development and Planning
  • Customer Billing
  • Motivational Techniques
  • Deal Structuring
  • Promotions and Marketing Strategies
  • Marketing Strategy Development
  • Digital Sales
  • Community Reinvestment Act
  • Customer Service and Assistance
  • Product and Service Management
  • Brand Marketing
  • Professional Integrity
  • Special Assignments
  • POS Inventory System Operation
  • Outreach Initiatives
  • Effective Written and Verbal Communication
  • Revenue Target Achievement
  • Customer Order Management
  • Hiring and Staffing
  • Jewelry Finishing
  • Maintenance and Repair
  • Safety Procedures
  • Physical stamina
  • Hand and power tools
  • Team coordination
  • Structural knowledge
Work History
Sales Manager, 01/2006 - Current
Tock Chicago, IL,


  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Mentored new sales associates to contribute to store's positive culture.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and honesty.
  • Boosted sales rate 30% by checking for and locating requested items in inventory system.
Carpenter Laborer, 03/2020 - 05/2021
Belfor Bristol, TN,
  • Designed, constructed, and repaired cabinets, tables, and shelves.
  • Inspected completed work for conformance with specifications and requirements and confirmed compliance with applicable building and safety regulations.
  • Researched, purchased, and inventoried equipment parts, chemicals, and supplies.
  • Estimated cost, time, and materials for carpentry projects.
  • Made standard shop computations relating to dimensions of work.
  • Participated in maintenance and operation of the structural shop.
  • Shaped or cut materials to specified measurements using hand tools, machines, and power saws.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Installed drywall, ceilings, trim, and fabricated replacement trim and moldings.
  • Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
  • Used hand tools such as utility knives, hammers, and deglazing devices to complete carpentry tasks.
  • Maintained the use of a variety of hand tools, portable power tools, and standard measuring instruments on daily job assignments.
  • Cleaned, calibrated, and serviced tools and equipment.
  • Planned and laid out work from blueprints, drawings and models.
Teller, 01/2018 - 02/2020
First State Community Bank Terre Du Lac, MO,
  • Engaging customers in respectful conversation while proactively helping to meet their financial needs and goals.
  • Also, share digital options with customers to make their banking experience more accessible as well as convenient.
  • I also guided customers who needed further financial help to open the most appropriate accounts to succeed.
  • I worked as part of a team to ensure the success of the bank branch while ensuring I followed proper policies and procedures to minimize risk to customers and the company.
  • Also, I effectively maintained my cash drawer based on teller guidelines, kept money in balance, and accurately and efficiently processed transactions.
  • Wells Fargo, - SSMH Diabetes Prevention Program, I assisted in the planning and implementation of the Annual Family Fun Day in February of 2020
  • I developed ideas for this event and helped with product purchasing and decoration.
  • Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customers' financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Educated customers on the use of banking websites and mobile apps.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Stocked supplies for customers and personal teller station.
  • Maintained friendly and professional customer interactions.
  • Counted, verified, and handled bank deposits and armored car transactions.
  • Handled various accounting transactions.
  • Executed wire transfers, stop payments, and account transfers.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Received loan and utility payments, sending funds to the correct destinations.
  • Calculated fees due, interest, and change for customer transactions.
  • Conducted regular proof work and followed up on chargebacks and deposit corrections.
  • Wrote and distributed customer correspondence.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
No Degree: Political Science, Pre-Law, Expected in
-
The University of Alabama - Tuscaloosa, AL,
GPA:
Status -
GED: , Expected in 2010
-
Science Hill High School - Johnson City, TN
GPA:
Status - Tennessee Scholar Award, Honors Association, GPA: 3.6
Additional Information
  • HONORS AND AWARDS , Tennessee Graduate Scholar 2010 Local Geography Bee Champion Class Speaker

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Resume Overview

School Attended

  • The University of Alabama
  • Science Hill High School

Job Titles Held:

  • Sales Manager
  • Carpenter Laborer
  • Teller

Degrees

  • No Degree
  • GED

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