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sales manager resume example with 5 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Persuasive Negotiations
  • Sales Tracking
  • Profit and Revenue-Generating Strategies
  • Budgeting and P&L
  • Product and Service Management
  • Sales Statistics Analysis
  • Performance Evaluations
  • Staff Training and Development
  • Sales Records Management
  • Problem Solving
  • Operating Procedures and Policies
  • Customer Service
  • Time Management
  • Team Oversight
  • Product Knowledge
  • Sales Operations
  • Bilingual in Spanish
  • Effective Retail Sales Manager
Experience
02/2020 to Current
Sales Manager U.S. Cellular Hannibal, MO,
  • Tracked monthly sales to generate reports for business development planning.
  • Performed sales consultations and educated clients on products and services.
  • Created and maintained sales environment to support business objectives.
  • Developed and implemented new sales strategies to update product lines.
  • Achieved company growth and brand development through market expansion and sales.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Prepared sales production reports for senior management.
  • Planned and executed floor merchandising initiatives in
    collaboration with merchandise management

  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.
  • Monitored staff performance and addressed issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Entered time and attendance logs in preparation for payroll.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
02/2019 to 02/2020
Sales Supervisor Reyes Holdings Manteca, CA,
  • Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
  • Supported team members by assisting in upselling products and services and closing sales with customers.
  • Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
  • Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Managed sales team of 27 ,setting performance goals and strategies for attaining objectives.
11/2018 to 02/2019
Sales Associate Lkq Modesto, CA,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Used technology resources to assist customers in locating and selecting items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Adhered to company initiatives and achieved established goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Increased purchase amounts by cross-selling with similar products.
11/2017 to 10/2018
Cashier Northern Tool Fort Myers, FL,
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped with purchases and signed customers up for rewards program.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
Education and Training
Expected in 06/2016 to to
High School Diploma:
Miami Southridge Senior High School - Miami, FL
GPA:

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Resume Overview

School Attended

  • Miami Southridge Senior High School

Job Titles Held:

  • Sales Manager
  • Sales Supervisor
  • Sales Associate
  • Cashier

Degrees

  • High School Diploma

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