Driven bank branch manager and marketing specialist, recognized for exceptional ability to demonstrate leadership in complex operational environments, able to establish a clear vision of work goals and guide others towards achieving said goals. Accountable for day-to-day operations of the branch and assisting the Regional Branch Services with managerial and administrative functions. Maintains communication between staff and the Sr Manager of Regional Branch Services. Staff training and development, Effective and strong communicator - oral and written. Organizational/planning and problem-solving skills. - Work one on one with employees, management and customers. 15 years' experience of customer service (via phone, online & in person) Ability to multitask applications running at the same time. Addressed and handled complaints and grievances of new and existing customers. Maintain organization with bank paperwork and electronic filing. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Results-focused leader with proven success in maintaining long-term growth. Performance-oriented sales offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers. Experienced management with over 15 years of experience in banking. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
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