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Sales Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Driven bank branch manager and marketing specialist, recognized for exceptional ability to demonstrate leadership in complex operational environments, able to establish a clear vision of work goals and guide others towards achieving said goals. Accountable for day-to-day operations of the branch and assisting the Regional Branch Services with managerial and administrative functions. Maintains communication between staff and the Sr Manager of Regional Branch Services. Staff training and development, Effective and strong communicator - oral and written. Organizational/planning and problem-solving skills. - Work one on one with employees, management and customers. 15 years' experience of customer service (via phone, online & in person) Ability to multitask applications running at the same time. Addressed and handled complaints and grievances of new and existing customers. Maintain organization with bank paperwork and electronic filing. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Results-focused leader with proven success in maintaining long-term growth. Performance-oriented sales offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers. Experienced management with over 15 years of experience in banking. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • SQL, Microsoft word, Microsoft excel and Microsoft power point
  • Perform regulatory audits, reports and financial data. Plan and implement policies and procedures
  • Motivated and encouraged staff in their work to keep the branch running effectively
  • Create and execute lead generation programs, Proficiency with analytics and web analysis tool
  • Program development and implementation
  • Employee scheduling & Staff management
  • Strategic account development
  • Sales reporting
  • Positive and upbeat
  • Coaching and mentoring
  • Sales presentations
  • Strong interpersonal skills
  • Goals and performance
  • Goal-oriented
  • Vendor management
  • Sales expertise
  • Time management
  • Trained in consumer marketing
  • Relationship building
  • Verbal and written communication
  • Account management
  • Product and service sales
  • Analytical problem solver
  • Territory management
  • Direct sales
  • Marketing strategy
  • Empowers high-performing sales teams
  • Sales operation
  • Extensive personal network
  • New business development
Work History
Branch Manager, 08/2001 to 08/2006
Almstead Tree And Shrub Care North Haledon, NJ,
  • Bank used Jack Henry products and services.
  • Assist the bank clients, ensuring that they receive the maximum services the bank can offer and are satisfied with services of bank now and in the future.
  • Monitored latest government rules and regulations to keep all policies in order.
  • Order supplies for branch.
  • Perform other duties if needed with the bank Plan and implement policies and procedures.
  • Established targets and designed strategies to achieve them.
  • Knowledge account maintenance: personal accounts, commercial accounts, debit cards, credit cards, online banking Customer Service: Maintained cordial relationship with the bank customer regarding bank services.
  • Addressed and handled complaints and grievances of new and existing customers regarding banking facilities.
  • Guide bank customers how to use our online services Team & Hiring management: Motivated and encouraged staff in their work to keep the branch running effectively.
  • Trained and supervised all bank staff and helped them understand their work and quality standards to be attained.
  • Established policies and regulations for banking staff and also informed the staff about any possible changes or new policies.
  • Complete all necessary formalities prior to the appointment of new employees including security checks and confirmed references for potential employees.
  • Followed and abided by all bank rules and regulations established by the bank president and ensured that the rest of the staff does the same.
  • Organized and arrangements weekly and monthly meetings with staff.
Branch Manager, 08/2006 to 12/2014
Almstead Tree And Shrub Care New Rochelle, NY,
  • Bank uses FIS global products and services.
  • Maintains communication between the branch and management by preparing daily, weekly, and month-end reports regarding operations and productivity.
  • The focal point to assist the bank clients, ensuring that they receive the maximum services the bank can offer and are satisfied with services of bank now and in the future.
  • (debit cards, credit cards, loans and mortgages).
  • Established targets and designed strategies to achieve them.
  • Knowledge account maintenance: personal accounts, commercial accounts, debit cards, credit cards, online banking Knowledge cash management, lockbox, and remote deposit capture Monitored the latest government rules and regulations to keep all policies in order.
  • Reports and financial data.
  • Perform other duties if needed with the bank.
  • Maintain confidential information and perform regulatory audits.
  • Maintain appointment schedule by planning and scheduling meetings.
  • Maintained cordial relationship with the bank customer regarding bank services.
  • Addressed and handled complaints and grievances of new and existing customers regarding banking facilities.
  • Guide bank customers how to use our online services Team & Hiring management: Motivated and encouraged staff in their work to keep the branch running effectively.
  • Trained and supervised all bank staff and helped them understand their work and quality standards to be attained.
  • Established policies and regulations for banking staff and informed the staff about any possible changes or new policies.
  • Complete all necessary formalities prior to the appointment of new employees including security checks and confirmed references for potential employees.
  • Followed and abided by all bank rules and regulations established by the bank president and ensured that rest of the staff does the same.
  • Organized and arrangements weekly and monthly meetings with staff.
Marketing Specialist, 01/2017 to 08/2017
Ingersoll Rand Southern Pines, NC,
  • Proficiency with analytics and web analysis tools.
  • Ability to work well in fast paced, collaborative environment.
  • Work closely with credit union vice president on program development and implementation.
  • Create and execute lead generation programs.
  • Strong understanding of Microsoft Office programs and SQL.
  • Develop and communicate marketing plans, campaign results and project recommendations to credit union vice president.
  • Maintained cordial relationship with member regarding bank services.
  • Addressed and handled complaints and grievances of new and existing customers regarding banking facilities
  • Knowledge account maintenance: personal accounts, commercial accounts, debit cards, credit cards, online banking.
Sales Manager, 08/2017 to Current
Hussmann Ltd Chino, CA,
  • Understanding of the Internet, Amazon.com website, and competitor websites.
  • Communicate correctly and clearly with both internal and external customers.
  • Comprehension skills, ability to clearly understand and state the issues customers present.
  • Problem solving skills.
  • Composition skills-- ability to compose grammatically correct, concise, and accurate written response.
  • Time management skills.
  • Action oriented and self-disciplined.
  • Organized and detail oriented.
  • Effectively prioritize work time to ensure productivity and department standards for time spent.
  • Conflict resolution and negotiating skills.
  • Ability to determine customer needs and provide appropriate solutions.
  • Ability to develop and execute strategic plan.
  • Review and monitor claims, utilizing tool to ensure written documentation is entered promptly and accurately in system to effectively deliver quality service to customers.
  • Performance employees issues and understanding appropriate process.
  • Assist business owner on creating business plan actions.
  • Provide guidance to business owner on how to handle disciplinary issues, manage behavioral incidents and policy violations.
  • Work remotely.
Education
Bachelor of Science: Business Administration Marketing, Expected in 02/2011
to
Columbia Southern University - Orange Beach, AL,
GPA:

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Resume Overview

School Attended
  • Columbia Southern University
Job Titles Held:
  • Branch Manager
  • Branch Manager
  • Marketing Specialist
  • Sales Manager
Degrees
  • Bachelor of Science