Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Results-driven leader bringing a demonstrated record of progressive growth and accomplishment. Proactive manager and strategic problem-solver with a record of achieving challenging profit goals while consistently retaining clients, implementing strategies, helping teammates, and improving operations. Tenacious in pursuing new revenue streams, sales opportunities, and operational efficiencies.

Skills
  • Trend forecasting
  • Operations management
  • KPI tracking
  • Key account management and development
  • Account retention
  • Performance and process improvements
  • Budgeting / Profit and loss, Profit generation
  • Strategy management, planning, and leadership
  • Revenue and sales projections
  • Sales strategies
  • Microsoft Office Suite and Adobe Professional proficiency
  • Reflective thinking and problem solving
  • Service-driven sales
  • Profit and revenue-generating strategies
  • Market and competitive analysis
Experience
Sales Manager, 02/2021 - Current
Hussmann Ltd Schertz, TX,
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
  • Streamlined new market entry processes by developing and implementing forecast order system.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Tracked monthly sales to generate reports for business development planning.
  • Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
  • Developed and implemented new sales strategies to update product lines.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Created and finalized quotes to complete deals between company, vendors and customers.
  • Maintained professional network of potential clients and business opportunities.
Key Account Manager II, 07/2017 - 02/2021
Amcor Plc New London, WI,
  • Oversaw key accounts to ensure alignment with needs.
  • Secured long-term accounts by identifying client needs, providing recommendations and delivering on time.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Managed budgeting, forecasting and performance for all accounts.
  • Managed key enterprise accounts with responsibility for sales, merchandising, and reporting.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Facilitated penetration of key accounts via strategic planning.
  • Analyzed and manage inventory, sales, and fill rates to improve operational performances.
  • Maintained sales volume and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.
  • Cultivated client loyalty through consistent quality, productivity, exemplary service and proactive management.
  • Managed new partner on-boarding, integrations, and price models.
  • Resolved accounting discrepancies and act as the liaison between various functional groups.
  • Supported management with new employee training.
  • Addressed customer complaints quickly to drive satisfaction and adjust operational strategies to reduce issues.
  • Communicated with retailers to provide information on promotions and sales.
  • Streamlined operational efficiencies by developing and implementing customer service protocols and standards.
  • Fostered business relationships through business reviews, reporting, events, meetings, and trade shows.
  • Maintained positive working relationships with retailers and representatives.
  • Maximized retailer sales of products through experience marketing, providing exceptional customer service.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
National Account Manager, 07/2016 - 07/2017
Nations Roof Houston, TX,
  • Created new product penetration and retail market opportunities to improve bottom-line profits.
  • Managed budgeting, forecasting and performance for all accounts.
  • Maximized profit opportunities by effectively managing time and resources to meet sales objectives.
  • Developed spreadsheets to track bi-monthly billings, client proposals, contracts, subcontracts and subcontractor licenses.
  • Monitored trends in customer industries and marketplaces to shape sales methods.
  • Gathered and modeled sales data to uncover trends and adjust strategies to capitalize on latest information.
  • Alleviated costs by negotiating product prices and equalizing freight rates.
  • Adjusted financial schedules and prices by applying supply management department cost information.
  • Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.
  • Oversaw new product rollouts and program changes.
  • Pro-actively identified and solved complex problems impacting sales and business direction.
  • Connected with current customers to assess satisfaction, determine needs and offer new services.
  • Reduced process gaps, updating sales collateral and training materials while mentoring new hires on protocol and best practices.
  • Streamlined operational efficiencies by developing customer service protocols and standards.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
  • Spearheaded meetings with Division Presidents to drive sales initiatives for accounts.
Assistant Transportation Manager, 06/2015 - 07/2016
First Student Houston, TX,
  • Analyzed operational performance and implemented plans to attain organizational and financial goals.
  • Monitored budget and operating metrics to incorporate improvement processes to maximize production and reduce costs.
  • Conducted internal program reviews to assess compliance with regulatory requirements and company policies.
  • Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
  • Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
  • Generated 85% surplus in back-haul revenue and overall increase in revenue of 89% on account.
  • Created and enforced policies and procedures for entire logistics team.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Monitored spending to ensure that expenses stayed consistent with approved budgets.
  • Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
  • Monitored multiple databases to keep track of facility equipment inventory.
Education and Training
Bachelor of Science: Communications, Expected in 05/2014
-
Appalachian State University - Boone, NC
GPA:
  • Magna Cume Laude

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Resume Overview

School Attended

  • Appalachian State University

Job Titles Held:

  • Sales Manager
  • Key Account Manager II
  • National Account Manager
  • Assistant Transportation Manager

Degrees

  • Bachelor of Science

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